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Field Service Technician

Kelly Services


Location:
Tampa, FL
Date:
04/19/2018
2018-04-192018-05-19
Job Code:
US57L8BM_BH1429863
Categories:
  • Customer Service
Kelly Services
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Job Details

Job Title Field Service Technician

Jobid US57L8BM_BH1429863

Location: Tampa, FL, 33603, USA

Description Kelly Services is looking for a Field Service Technician to join a local growing company. This position would be supporting DoD clients in the clients in the Bay area. If you are interested please apply or send your resume directly to brem139@kellyservices.com

Essential Duties and Responsibilities:


+ Deliver superior customer service in a professional and timely manner.
+ Strong Team Member and customer client relationships skills
+ Create detailed documentation and have strong organizational skills
+ Excellent listening and communication skills, both verbal and written
+ Ability to work on multiple priorities and /or projects simultaneously in a fast paced environment
+ Ensure rapid response, escalation, and resolution to achieve the restoration of services.
+ Ability to resolve root cause problems with complex Windows domain environments
+ Maintain and improve client loyalty
+ Participate in technical research and development to enable continuing innovation within the client infrastructure
+ Ability to autonomously research and provide professional solutions
+ Other Duties and responsibilities as assigned by management.
+ Have reliable transportation and a valid State of Florida Driver’s License
+ Able to work rotating shifts and on weekends
+ Able to travel to jobsites on off hours if needed
Employees are expected to demonstrate:


+ Experience in server hardware builds and remediation
+ Experience with Hyper-V virtualization
+ Experience using backup and recovery technologies
+ Experience with firewalls, switches, and wireless infrastructure
+ Experience Microsoft Exchange and email protocols
+ Experience with virus removal and system recovery
+ Ability to repair and recover from hardware or software failures
+ Advanced experience in Active directory and DNS concepts
+ Advanced experience in Microsoft RDS environments
+ Advanced understanding of network protocols and troubleshooting techniques
Experience in the following technologies is a plus:


+ Microsoft –AD/DNS/DHSP/GPO/RDS/IIS
+ Kaseya RMM
+ Sonic Wall
+ 2X
+ Barracuda
+ Symantec Cloud Virus Protection
+ PRTG Network Monitor
+ Storage Craft
**Why Kelly** **®** **?**


With Kelly, you’ll have direct connections to leading IT organizations in the best companies aroundthe globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunitieswill help you take your career exactly where you want to go. We work with 95 of the Fortune 100™companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your careertoday.

**AboutKelly Services** **®**


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.



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