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27 days old

Field Services Call Center Agent

Kelly Services
Grand Rapids, MI 49507
**Kelly is hiring for experienced Call Center Representatives in Grand Rapids, MI**


Hours: 1 st shift


Pay: $14/hour


Weekly pay


Temp to Hire


**SKILL REQUIREMENTS:**


Mastery of the English language (both written and verbal).


Professional telephone etiquette.


Ability to read and interpret information


Proficient computer and data entry skills; comprehensive knowledge of computer operations, including software and web-based programs; SalesForce; Applix; Microsoft Office applications (Outlook, Word, Excel, PowerPoint, etc.)


Ability to solve problems; diffuse escalated customer situations; excellent decision-making and negotiation skills


Self-motivated with strong work ethic, time management and interpersonal skills; ability to work well with others


Ability to operate dual screens and multitask; detail-oriented; follows instructions


Knowledge and understanding of department metrics for productivity and quality


Willingness to learn; flexibility to adapt to changes


Maintain professional appearance and provide positive company image.


If interested, apply online and schedule time to speak with me using this link: https://calendly.com/eris142/15min


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-08-23 Expires: 2021-09-23

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Field Services Call Center Agent

Kelly Services
Grand Rapids, MI 49507

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