10 days old

Field Support Representative

Kelly Services
San Francisco, CA 94103
**Your next good thing is right here** . At Kelly Professional & Industrial, were all about helping you discover whats next in your career. And we just so happen to be seeking a **Field Support Representative** to work for a Fortune 500 client in San Francisco, CA, 94104. If this sounds like the right fit for you, read on and apply!

**Schedule:** Monday- Friday, 8:00 AM- 5:00PM

**Pay Rate** : $21.68 per hour

**Day to Day Responsibilities for a** **Field Support Representative** **:**

Under the direction of the Enterprise Support Manager ESM or Area Operations Manager AOM this key position supports daily operations, implementations, expansions, promotions and administration of Enterprise/Area Accounts within an assigned territory.

- The FSR is responsible for a broad knowledge of operational services and complete knowledge of account service delivery requirements.

- Delivers operational excellence as a fill-in for onsite personnel absences, training and vacations throughout assigned territory locations.

- An integral member of the service team by supporting the daily operations of one or more MS locations for all contracted service.

- Understands site requirements and performing associated duties.

- Routinely spends time overseeing the service delivery quality and answering the questions of on-site staff.

- Fills in for absences or vacations of the onsite resources, may include site supervisor.

- Creates and maintains a customer-focused environment.

- Proactively manage service requests for hardware and software solutions in the service centers

- Arrange for service calls and follow through on escalations

- Effectively escalate technical issues as defined in site procedures guide

- May order operational supplies for support of contracted services per procedures guide

- Collects data for the completion of the Monthly Management Report as directed

- Proficient in implementation, documentation of site procedures, and sufficient quantity to support operations now and in the future

- Other duties as assigned


- High School Diploma or equivalent is required.

- 1 year of related work experience.

- Looking for someone with customer service experience and the ability to be flexible, experience in mail, print and hospitality services is a plus.

- Mail and print production are most common.

- Some sites have reception, scanning and other office functions.

- Someone who is reliable and a quick and thorough learner.

- Someone who can step in and contribution quickly.

- Lifting is up to 50lbs.

- There may be times of standing for several hours.

- May be times of walking several miles a day in an office

**What happens next?**

Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover whats next in your career is what were all about, so lets get to work. Apply to be a **Field Support Representative** today!

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-07-29 Expires: 2022-08-29

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Field Support Representative

Kelly Services
San Francisco, CA 94103

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