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26 days old

FINANCIAL SYSTEMS SUPPORT SPECIALIST

Kelly Services
Chicago, IL 60684
**Kelly Services is looking for a FINANCIAL SYSTEMS SUPPORT SPECIALIST in Chicago for a contract to hire opportunity.**



**Description:**



This position is responsible for providing end-user support for financial systems. Troubleshooting, testing, and monitoring modules and integrations and assisting in resolving production issues. Delivering online training and documentation to users. Gathering and translating customer requirements into enhancement strategies and then developing solutions.



**Job Responsibilities:**




+ Provides triage for users who have business or technical problems with assigned financial modules systems. Responds to questions and resolves problems.

+ Supports business owners and users with developing training and communication regarding functionality.

+ Performs troubleshooting, manages online configurations and settings, upgrades applications, and implements improvements to the financial modules and related systems.

+ Reviews test cases to validate system testing for integrations to the financials modules.

+ Gathers customer requirements, clarifies user requests to identify the underlying business need, explores potential solutions and makes recommendations. Translates approved recommendations into enhancement strategies for the financials modules and systems.

+ Monitors and analyzes system data and process integrity and identifies issues to be escalated. Identifies and resolves most issues.

+ Assists in the designs and delivers online training, workshops, and documentation to users

+ Creates and runs basic reports and SQL queries.

+ Writes detailed requirements in test cases.



**Required Job Qualifications:**




+ Bachelors Degree OR 4 years business experience

+ 1-year experience supporting financial/ERP applications such as PeopleSoft, Workday, Oracle, SAP, etc.

+ Strong analytical skills, including research and documentation

+ PC proficiency to include Word, Excel, PowerPoint, One Note, SharePoint, and Outlook

+ Clear and concise interpersonal, verbal and written communication skills

+ Excellent customer service skills

+ Experience writing SQL queries

+ Ability and willingness to be available on a flexible schedule, such as weekends and holidays





**Preferred Job Qualifications:**




+ Oracle Financials Cloud experience highly preferred

+ Oracle Financials Cloud, Oracle EPM, or ORMB (Oracle Revenue Management and Billing) experience

+ Hybrid techno/functional skills

+ Project management experience

+ Application troubleshooting skills

+ Ability to work independently

+ Financial background

+ Project experience

+ Strong team collaboration skills




**Why Kelly** **** **?**



With Kelly, accounting and finance professionals like you will have access to some of the worlds most respected companiesproviding you with challenging, high-visibility projects that can transform your career. We work with 90 of the Fortune 100 companies and found opportunities for more than 5,500 finance and accounting professionals last year. Let us help advance your career today.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.



Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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Posted: 2019-12-30 Expires: 2020-02-10

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FINANCIAL SYSTEMS SUPPORT SPECIALIST

Kelly Services
Chicago, IL 60684

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