23 days old

Fraud Analyst (Remote)

Kelly Services
The Fraud and Risk Analyst is critical to managing and controlling fraud at our client. This position requires an adept individual contributor who is experienced at detecting and preventing fraudulent activity on our e-commerce systems.

This remote position reports to the CIO in California, and synchronization of working schedules across domestic time zones will be a key factor in the success of this role.


+ Responsible for the design, development and management of real-time fraud rules and models directly and in collaboration with relevant teams

+ Responsible for ongoing/daily analysis and identification of fraud using fraud management software (Decision Manager)

+ Work with Accounting team to help mitigate Chargebacks

+ Work closely with Field Support (the customer support team) to define efficient processes and systems for Field Support agents to resolve fraud and identity issues quickly, and meet organizational service-level objectives

+ Collaborate with Field Support, Finance, Legal, Sales, and IT to identify and prioritize opportunities for enhancements to fraud detection

+ Report overall status, primary business metrics, key issues and solution recommendations and plans to core team and senior management

+ Collate data and produce reports for senior managers and stakeholders

+ Recognize patterns of fraud and suggest new methods of detection, mitigation, and prevention

+ Assist with the implementation of new processes and software solutions

+ Write reports and document evidence, findings, and recommendations

+ Responsible for manual reviews of daily orders Other related duties, as required and assigned.


+ Bachelors degree required

+ 3+ years of experience across payment, marketplaces, e-commerce, retail, digital media or financial services industries. Fraud or Identity experience is required

+ Expertise utilizing fraud-detection software

+ Have a bias towards action in resolving issues and perform in a high-energy, fast-paced environment

+ Be extremely focused on data and analytics to solve problems and have a track record of driving results through continuous improvement

+ Effectively manage senior executive requests and provide written and verbal communication to them

+ Strong time-management skills

+ Excellent verbal and written communication skills

+ Strong analytical and problem-solving skills

**Why Kelly** **** **?**

By partnering with Kelly Technology, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-05-28 Expires: 2021-06-28

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Fraud Analyst (Remote)

Kelly Services

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