21 days old

Fulfillment Coordinator

Kelly Services
Baltimore, MD 21217
This position directly supports our Sales Operations including order management, fulfillment and sales support. This position fields customer inquiries and requests with the objective of maintaining the highest level of customer satisfaction.

Order confirmation and processing in eCommerce platform (Ecwid), Shipping Easy and QuickBooks. Transition expected to SAP

Receives and reviews customer purchase orders to ensure they meet Finance standards and are SOX compliant. Review and validate terms and conditions, escalate as appropriate

Daily coordination of all customer-facing activities related to order management and logistics issues, including follow-up and resolution

Transact and coordinate actual shipments to ensure timely and correct delivery

Prepare document required for shipments including generation of required export documentation when applicable

Initiate returns goods authorizations, product replacement orders and/or credits

Provide Support to Sales as needed

Interacts with Marketing, Operations, Manufacturing, Technical Support, Planning and Field Service and other functional groups to drive order fulfillment through invoicing


3 years of experience in the function (International experience is a plus)

Must work on-site daily

Excellent communication skills (both verbal and written)

Performs highly accurate work (high attention to detail)

Experience with SAP or QuickBooks is highly preferred

Experience with Salesforce or similar CRM system preferred

Experience with eCommerce order processing (i.e., Ecwid and Wix) a plus

Demonstrated proficiency in MS Word, MS Excel, and email systems is required

Proactive self-starter that drive for results and is a customer advocate

Able to interact at many levels within the organization, internal and external

Able to work under pressure and tight timeline

Understanding of basic SOX rules including invoicing and revenue recognition

Problem solving attitude and cross-functional perspective

Ability to initiate and complete process improvement through influence/teamwork

All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.

***Long term assignment**

***Monday-Friday 8:30am-5pm**

***Pay rate: $27/hour with weekly pay on Friday's**

**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-12-31 Expires: 2022-02-10

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Fulfillment Coordinator

Kelly Services
Baltimore, MD 21217

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