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25 days old

Full Time Chemical/Refinery Customer Service Representative

Kelly Services
Houston, TX 77007
Our Chemical Manufacturing Client in **Houston, TX** is seeking a **Customer Service Representative** **.** This position is the primary contact for our customers and is responsible for providing exceptional service and the attention required to obtain optimal customer loyalty. If this sounds like the right fit for you, read on and apply!


**Pay:** $25-28/hr


**Shift:** 8:00 AM - 5:00 PM Monday - Friday (NO WEEKENDS!)


**Role type:** HYBRID = remote/at-home 3-4 days, in-office 1-2 days


**Length of Assignment:** December 2022 with possibility of extension and/or Direct Hire


**Whats a typical day as Customer Service Representative?**


+ Order entry

+ Manage new prospect customer inquiries

+ Manage warehouse inquiries

+ Responsible to enter and aid in the resolution of customer complaints and effective communication internally and externally

+ Manage the customer order to delivery process ensuring order accuracy, including returns, debits and credits, and confirmation of on-time delivery

+ Maintain and send customer reports as needed

+ Follow-up / investigate credit hold issues

+ Ensure sales orders are posted in a timely manner and assist with inventory reconciliation

+ Recruit and educate customers on E-Commerce portal


**Education and Experience:**


+ **Associate Degree (required)**

+ Bachelor's Degree (highly preferred)

+ **Experience working in the Chemical/Refinery industry (required)**

+ **Experience with SAP or ERP systems (required)**

+ **Proficient in Microsoft Office & G Suite (required)**

+ Demonstrated ability and willingness to multi-task, manage, and work in a dynamic, fluid customer driven, team environment

+ Excellent interpersonal, communication, and customer service skills

+ Excellent organizational and prioritization skills

+ Strong analytical and problem-solving aptitude

+ Work independently with minimal supervision or assistance to perform assigned duties and responsibilities


**What happens next**


Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still part of our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.


Helping you discover whats next in your career is what were all about, so lets get to work. Apply to be a **Customer Service Representative** today!


**Why Kelly** **** **?**


The Managed Solutions practice within Kelly Outsourcing and Consulting Group (KellyOCG ) is one focus within the full array of Kelly Services workforce solutions.


Kelly Services has transformed from the staffing industry pioneer to a leading workforce solutions provider. KellyOCG is the distinguished outsourcing and consulting segment of Kelly Services, known for applying a forward-looking approach that enables companies to make strategic workforce planning decisions that impact their business and competitive advantage.


The Managed Solutions practice area of KellyOCG is dedicated to partnering with clients to architect and implement solutions that put them in a position to meet their operational obligation to their organization and freedom to focus on their more strategic business needs.


**AboutKelly Services** ****


As a workforce advocate for over 70 years, we are proud to have a role in managing employment opportunities for more than one million workers around the globe. We employ 550,000 of these individuals directly with the remaining workers engaged through our talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit kellyservices.com and connect with us on Facebook (https://www.facebook.com/kellyservices) , LinkedIn (http://www.linkedin.com/company/kellyservices) and Twitter (https://twitter.com/kellyservices) .


Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
Posted: 2022-06-03 Expires: 2022-07-04

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Full Time Chemical/Refinery Customer Service Representative

Kelly Services
Houston, TX 77007

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