17 days old

Functional Analyst

Kelly Services
West Palm Beach, FL 33417
**Questions? Chat live! -**

**Functional Analyst, West Palm Beach, FL**

Kelly Services is seeking a Global Service System (GSS) Sales functional analyst, responsible for assisting and supporting GSS Sales end users on business processes, how to questions, and troubleshooting of technical issues for one of our top clients in West Palm Beach, FL.

**Length:** 6 Months (Contract W2)

**Pay Rate:** $negotiable/hr. (W2)

**Travel:** Yes 30+ Miles (Occasional travel to branch offices in United States and Canada, initially limited to Florida offices, to provide on-site support)


+ Requires knowledge of Microsoft Dynamics CRM sales functionality (account management, creating opportunities, converting to quote, creation and approval of sales orders, managing sales order changes, and other tasks related to the sales function for the company maintenance customers).

+ Requires strong communication and customer relationship skills.

**Responsibilities include:**

+ First point of contact for GSS Sales users

+ Establish and manage relationship with GSS Sales users

+ Provide assistance to GSS Sales users on how to execute business processes in GSS

+ Troubleshoot issues being experienced by users and hand off to technical support as needed

+ Coordinate with and escalate to GSS North America Global Process Owners (GPOs) when troubleshooting or business process assistance requires a higher level of expertise

+ Assist with functional testing / user acceptance testing of GSS Sales defect fixes and enhancements

**Apply Today!**

**Questions? Chat live! -**

**Why Kelly** **** **?**

With Kelly, youll have direct connections to leading IT organizations in the best companies around the globeoffering you the chance to work on some of todays most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 90 of the Fortune 100 companies companies and found opportunities for more than 8,600 IT professionals last year. Let us help advance your career today.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-10-25 Expires: 2019-11-25

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Functional Analyst

Kelly Services
West Palm Beach, FL 33417

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