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Global Account Services Specialist

Kelly Services

Portland, OR
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Global Account Services Specialist

Jobid US501aKF_BH1436174

Location: Portland, OR, 97240, USA

Description **Global Account Services Specialist** **role** **currently available (** **4** **+ months in length, possibility to go permanent but no guarantees) on-site at Beaverton Footwear & Apparel Company.**

**Since 1946, Kelly Services® has been providing outstanding employment opportunities to the most talented individuals in the marketplace. Today, we are proud to** **_offer a_** **Global Account Services Specialist** **_position with Global Brand Imaging Department_** **on-site at Beaverton Footwear & apparel Company.**

Global Brand Imaging (GBI) provides compelling product imagery and copy that elevates this company’s brand vision. To accomplish this, we leverage the power of modern technologies, skill-sets and on-site services. As part of our evolu­tion, the Account Services team is seeking a passionate, results-oriented Global Digital Asset Specialist (ETW), to coordinate the on-going production of digital product assets for internal clients. The ideal candidate will be customer obsessed and have broad experience working on global, cross-functional Global Brand Imaging programs. They will have excellent written and verbal communication skills with demonstrated leadership in delivering business results while working in an ambiguous and rapidly changing environment. You will create, approve, monitor and report on the progress seasonal photography production of Footwear and Apparel for internal clients. You will also assist in finding accurate product information for products that are part of each global regional (Geo) digital buy. You will work directly with our Photography Studios, Global Merchandising, GDC and Brand teams to ensure seasonal readiness and timely product launches. The Global Asset Specialist will also assist other GBI team members with special projects and intake of seasonal adds and drops. You will coordinate and manage the internal “help desk” function, ensuring client’s emails and calls are answered in a timely manner within the GBI functional teams.


+ **Point of contact for GBI clients to streamline communications for GBI requests**
+ **Liaison daily with GBI clients (Geo’s Mech, Brand, GDC, GS) for seasonal production requirements and needs.**
+ **Track and resolve pre-and post-production issues using a variety of tools including Icon, Adobe Scene 7, Sterling, Prodigy and other proprietary systems.**
+ **Work with and within several photo production workflows**
+ **Successfully manage multiple priorities against business goals**
+ **Create, upload and maintain SOPs on all relevant processes**
+ **Drive process improvements; develop metrics and best practices to measure success.**
+ **Other duties as assigned**

+ 2 years’ experience Photo Production in corporate environment
+ Bachelor’s degree in Business, Marketing, Design/Art, Supply Chain or related field, or an additional two years of experience in lieu of degree
+ Exceptional analytical and problem-solving skills
+ Ability to exercise a high degree of professionalism
+ Outstanding interpersonal skills: must display patience, humor and helpfulness always.
+ Excellent verbal and written communication skills, including meeting facilitation and presentations
+ Advanced Microsoft Office Skills, Excel
+ Advanced asset management and CRM tools such as Icon, Adobe Suite, Sterling, and Prodigy
**As a Kelly Services employee, you will also receive great benefits, including:**

**• Performance incentives with our exclusive Kudos! program**

**• Optional health benefits, including medical, dental, vision, and prescription drug coverage, short-term disability, and group life insurance**

**• Competitive weekly pay with direct deposit or payroll card**

Please note that this position is not recruited for by the local office.

**If you are interested in this opportunity, please email resume to Britt- my email address is**

**Kelly Services is a Fortune 500® company headquartered in Troy, Michigan. We provide employment to more than 750,000 employees annually, with skills including office services, accounting, engineering, information technology, law, science, marketing, light industrial, education, and health care. Kelly Services is an equal opportunity employer.**

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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