9 days old


Kelly Services
North Charleston, SC 29406

A successful Global Forwarding Agent thrives in a lightning-fast environment, finding swift resolutions to transportation and documentation problems. Youll be very hands-on with your customers, working closely with them from the start of the shipment process. We offer a dynamic, industry-leading training program that jumpstarts your knowledge of our systems and processes. You will come out of this experience ready to be part of a high-performing team. Our successful Global Forwarding Agents go on to expand their careers with this customer in Operations, Sales, or Account Management.

If this all sounds good, lets talk more about what youll be working on.


**Maintain Operational Excellence:**

+ Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo.

+ Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.

+ Coordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.

**Facilitate Relationships:**

+ Collaborate with our international team members and third-party agents to ensure efficiency, excellent customer service and creative problem resolution.

+ Build great relationships with customers, responding timely and following up on issue resolution

+ Provide reporting and documentation support to internal and external customers.

+ Participate in customer business reviews.

+ Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.

**Required Qualifications:**

+ Minimum of 1+ years of Global Forwarding experience

**Preferred Qualifications:**

+ Values a diverse and inclusive work environment

+ Proficient in Microsoft Office Suite of programs

+ Excellent communication, prioritization, and multi-tasking skills

+ Proven track record of strong customer service skills, interacting with customers and being client focused

+ Excellent follow up with customers and the network

+ Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs

+ High level of attention to detail

+ Ability to work in a fast-paced and deadline-driven environment

+ Bachelors degree

If this sounds like the job for you, let's talk! We can't wait to hear from you!

**Laura Rosensteel**

Recruiter for NC & SC

**Mobile** +1 843.284-9917



**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-10-12 Expires: 2020-11-12

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Kelly Services
North Charleston, SC 29406

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