16 days old

Guest Operations Specialist

Kelly Services
New York, NY 10176
**Guest Operations Specialist New York City 50K to 55K**

Our client a company that rents apartments for short term stays in various cities is looking to hire a Guest Operations Specialist for their New York City Location.

**Job Description:**

Work with our team of Operations Managers to ensure our properties are fully-equipped and move-in ready for our guests.

+ "Be Blueground's "boots on the ground" to help resolve issues impacting our guests such as handling guest concerns, requests, maintenance matters/repairs and technology issues (e.g., supervising handyman/locksmith/plumber, managing deliveries, handling building maintenance/follow-up, resolving WIFI/TV issues, etc.)

+ Perform unit check-in & check-outs before and after every guest stay to ensure each apartment meets business + guest quality standards

+ Carry out Blueground homes walkthroughs to ensure all quality assurance criteria are met when it comes to post maintenance/service requests, interiors/furnishing specifications, and overall design and aesthetics

+ Showcase your knack for custom-centricity by being the main point of contact between our guests and the Customer Experience team

+ Balance workflow processes with independent on-the-go work most of the time, and desk-based tasks (e.g., email, slack, G-suite) the rest of the time

**Required Qualifications:**

+ Problem solver, with ability to work in a fast-paced and "get the job done" culture

+ Enthusiasm to own a part in driving operational excellence

+ Detail-oriented

+ Confident user of technology (email, slack, G suite)

+ Access to a reliable vehicle & drivers license for roles based in certain markets (e.g., SF/Bay Area, Seattle, Los Angeles) with reimbursement for mileage

+ A positive, driven, upbeat and friendly personality

\#P! #CB

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-07-29 Expires: 2022-08-29

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Guest Operations Specialist

Kelly Services
New York, NY 10176

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