10 days old

Health Care Customer Support Representative

Kelly Services
Mission Hills, CA 91345
Health Care Customer Support Representative

**Job Descriptions** :

Contract to permanent positions as Customer Relations Representative. This role is responsible for answering incoming calls from patients, providers, health plans, and hospitals and providing accurate information to the caller. This position reports to the Manager, Patient, Provider, Health Plan Relations Compliance. Management Services Organization. Performs job activities in accordance with the Mission and Core Values, maintaining confidentiality while creating and maintaining a work environment that affirms and fosters respect for diversity.

**Skills Required** :

+ Requires in-depth understanding of managed care systems and the ability to translate those concepts to patients and providers.

+ Effective communication skills and the ability to handle difficult callers along with critical thinking and good judgment and decision-making skills.

+ Strong interpersonal relations and team building skills are a requirement for internal and external purposes.

+ Experience in a call center environment is essential.

+ Supporting the values of the organization and proven ability to use team concepts to enhance shared leadership philosophies are essential for the success of this position.

**Preferred Background** :

Call Center Experience Health care, Claims, Disability, Eligibility, and Referrals, and Insurance Claims

**Schedule for role** :

+ M-F: 8-5pm or 7-4pm Depending on needs

**Pay** : $20-$22 DOE

**Required Screenings** :

7 yr. criminal history AND 5 panel drug

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-09-13 Expires: 2021-10-14

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Health Care Customer Support Representative

Kelly Services
Mission Hills, CA 91345

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