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19 days old

Healthcare Call Center-We Offer Training!

Kelly Services
Rancho Cordova, CA 95670
**Job Description**


Kelly Services is currently looking for Spanish Bilingual Call Center Representatives!! These are contract to hire positions that pay $15.72 for English speaking candidates and $16.42 for Spanish speaking candidates (once certified). You would have the opportunity to work on site for Centenes (Previously known as Health Net) located in Rancho Cordova, CA. If you are looking for a long term career apply today!!


**Requirements**


Agency: Kelly Services


Assignment with: HealthNet/Centene


Position Title: Customer Service Representative I


Interview with the HealthNet Hiring Manager: Starting in January


Job Duties: Under direct supervision, the Customer Service Representative handles inbound customer inquiries, including but not limited to claims and benefit interpretation. The Customer Service Representative services prospective members, enrolled members, providers, employers, vendors, and other customers. This position is responsible for resolving all aspects of customer inquiries and complaints; providing accurate and timely responses; and entering accurate information into the customer database.


Pay Rate: $15.72 per hour / $16.42 Bilingual (Spanish Tested)


Start Date: 02/2020


Assignment Length: Temp-to-Hire opportunity


Training: Training will be 6-7 weeks long- 100% attendance is required for first 90 days


Hours: Must be available any shift between 7:00 AM-8:00 PM Mon-Sat. Set Schedule will be determined during training and provided to you. This department offers a minimum of 40 hours a week between Mon-Sat (may include holidays)


Location: Sun Center Dr, Rancho Cordova Ca 95670


Responsibilities:


Handle customer inquiries and complaints

Provide information about healthcare plans and services

Troubleshoot and resolve customers issues and concerns revolving there healthcare plans

Document and update customer records based on interactions

Develop and maintain a knowledge base of healthcare plans to be able to perform daily duties

Requirements and Qualifications:


fluent in Spanish and English-Preferred but not mandatory

Minimum of six months of call Center experience or 2 years of customer service

Medical terminology is a plus but not mandatory

100% attendance during training

Passionate about providing superior customer service

Exceptional verbal and written communication skills in English

Computer skills and familiarity with Window applications, and a typing ability of 30 wpm required

Ability to interact professionally with both internal and external contacts

Competent and desires to work in a fast-paced environment is required

Education: Minimum of GED or High School Diploma


Apply Today! If you have any questions please contact our office at 916-935-1533.


**Highlights**


Perks:

Kelly-sponsored Affordable Care Act health care coverage available to eligible employees

Holiday pay plan

Weekly electronic pay options

Online training campus that provides more than 3,000 free courses to help improve and develop skills

Corporate discounts


**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2020-01-03 Expires: 2020-02-03

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Healthcare Call Center-We Offer Training!

Kelly Services
Rancho Cordova, CA 95670

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