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Healthcare Customer Service Representative - Allina (Minneapolis)

Kelly Services


Location:
Minneapolis, MN
Date:
06/06/2018
2018-06-062018-07-05
Job Code:
US341MCG_24245717
Categories:
  • Customer Service
Kelly Services
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Job Details

Job Title Healthcare Customer Service Representative - Allina (Minneapolis)

Jobid US341MCG_24245717

Location: Minneapolis, MN, 55405, USA

Description **Job Description**

Are you looking to work with a leader in the Twin Cities Healthcare Industry? Kelly Services is seeking motivated and customer centered call center agents to work for Allina in the Minneapolis area.

Located in Minneapolis on the corner of Chicago and Lake (Allina Commons). Pay to park fee of $3.80 daily. Parking during training is validated. Bus accessible.

Will train from 8am-4:30pm M-F for the first 3 weeks. Then shift moves to 3pm to 11:30pm on Fridays/Sat/Sun and 2 other days. They will have 2 days off during the week to serve as a weekend. PAY IS $14.75 hrly and $15-$17 hrly upon hire.

- 3 month temp to hire contract, goal is to hire you into a full time role so they are looking for candidates interested in working long term

- Receiving 80+ phone calls daily from patients, guests and family members with questions about Allina's health care services

- You will train in manage switchboard calls, then answering service/critical care calls, then patient registration and scheduling calls

**Requirements**

Can come from a retail background but must take typing test.

Call Center experience preferred.

Must be able to work 2nd shift and possibly change to 1st shift in a years- time.

Solid computer skills

Electronic Medical Records experience preferred

Solid skills in troubleshooting and problem solving

Professional phone voice and written skills

**Highlights**

Why Kelly® ?

- Kelly-sponsored Affordable Care Act health care coverage available for eligible employees

- Group insurance options*

- Weekly electronic pay

- Service bonus plan

- Holiday pay plan

- Online training campus that provides more than 3,000 free courses to help improve and develop skills

- Exclusive online employee community

- Employee assistance program available at no cost

- Corporate discounts

- Transportation Spending Accounts

- Online application system

About Kelly Services®

Kelly Services, Inc. (Nasdaq: KELYA, KELYB) is a global leader in providing workforce solutions. Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Serving clients around the world, Kelly provided employment to more than 555,000 employees in 2014. Revenue in 2014 was $5.6 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Download WorkWire, a free career and employment resource iPad® app by Kelly Services.

iPad is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce.

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.



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