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Help Desk Analyst

Kelly Services

Dallas, TX
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Help Desk Analyst

Jobid US24R6SP_BH1429061

Location: Dallas, TX, 75219, USA

Description Kelly Services has partnered with a Fortune 500 company that is looking to fill a **temporary/contract Help Desk Analyst** position in **Dallas, TX, 75201** . The position is paying **$18** an hour, and is set to last at least twelve months from the contract start date **.**

**The Help desk analyst’s main responsibilities are:**

+ Answers and documents all help desk calls related to specific software applications for assigned area.
+ Provides end-user support for specific software applications Answers and documents all help desk calls related to specific software applications and computer hardware.
+ Provides end-user support for specific software applications.
+ May assist with some hardware issues.
+ Creates and terminates new users related to specific software applications.
+ Creates and updates user security access.
+ Monitors servers and users to ensure that the systems are operational.
+ Informs Information Technology Services of any operational problems.
+ Conducts system maintenance on network.
+ Reviews software literature for any software updates and upgrades. Performs other duties as assigned. No formal supervisory responsibilities in this position.
*** If this position may be of interest to you, please email me back at (with your most up to date resume, for further consideration) and advise the best time and number at which you can be reached. If not for yourself, feel free to share this opportunity within your network! ***

Thank you,
Soma Patanaik
Professional Technical Recruiter
Kelly Services, Inc.

**Why Kelly** **®** **?**

With Kelly, you’ll have direct connections to leading IT organizations in the best companies aroundthe globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunitieswill help you take your career exactly where you want to go. We work with 95 of the Fortune 100™companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your careertoday.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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