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12 days old

Help Desk - Data Center Operations

Kelly Services
Boise, ID 83756
**Help Desk Technician**


Location: Boise, ID


Duration: long term contract


Shift: Swing Shift (Thursday Sunday 12pm 10pm)


Kelly Technology is currently recruiting for a Level 1 Help Desk Technician to work in our clients IT Operations Data Center providing tier 1 support for networking, infrastructure, applications and systems. The ideal candidate will have 1-2 years experience with IT troubleshooting. A+ or Network+ are ideal but not required.


This support role includes, but is not limited to the following services: corporate voice communication systems, maintenance and monitoring of network services, desktop hardware, application support, Help Desk, data center operations and security administration. Manages service request changes, responds to requests for change, and works with and/or informs the appropriate IT manager, where appropriate.


**Skills:**


Good verbal and written communications skills. Understanding and working knowledge of infrastructure environments (e.g. operating system, security, network, voice, end user and server related applications). Understanding and working knowledge of business IT applications (e.g. supply chain, customer relationship mgmt., HR, finance). Experience with monitoring and reacting to system events and end user / business requests. Knowledge and experience with Information Technology Infrastructure Library (ITIL) reference model. Good initiative, problem solving, priority setting, and collaboration skills. Basic organizational and analytical skills.


**Why Kelly** **** **?**


By partnering with Kelly Technology, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-06-11 Expires: 2021-07-12

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Help Desk - Data Center Operations

Kelly Services
Boise, ID 83756

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