25 days old

Help Desk

Kelly Services
Los Angeles, CA 90006
**IT Support Technician:**

**MISSION:** We are dedicated to developing and supporting technologies that enable the business units to deliver cost-effective, secure, and quality services to the company and customers in a fiscally responsible and proactive manner.


Administration of all Professional IT infrastructures including email traffic, remote access and security, WAN LAN, Telephony System and Cell Phones. Initiate and see through to completion the necessary IT infrastructure projects. Submit IT purchasing and expenses for approval. Provide feedback for continuous improvement of IT infrastructure. Execute IT methods to efficiently meet objectives. Provide support and troubleshooting for all IT-related issues. Ensure that all company assets are maintained responsibly. Work with other IT Team Members to implement internal systems. Document all technical work and enhance existing documentation.


To provide exceptional IT support in and hardware and software in conjunction with the business needs.

+ Participate in On-Call 24/7 support rotation.

+ Minimum of 7 Years of Helpdesk Support and 3 Years of IT Systems Administration.

+ Highly organized, Excellent Communication skills, Team player, and close attention to detail; with excellent multi-tasking skills.

+ Customer Focused with Excellent Customer Service Skills.

+ Foundation knowledge of Office 365 plans, service descriptions, and features. Administration and troubleshooting in the following areas: o Office 365 architecture o Server and Workstation Administration Active Directory Group Policies o Patching with WSUS SCCM o Software Deploy/Inventory Hardware and Inventory Management o Server and Application Alerting System o Helpdesk Ticketing System Knowledge in ITIL Best Practice Preferred o PowerShell Preferred PHYSICAL DEMANDS: Standing, walking, and sitting at a desk.

+ Heavy computer and phone use. 10 of work is in a Manufacturing Environment with a high noise level, and employees, when working in that area, will be required to wear PPE. The employee must frequently lift and/or move up to 25 lbs.

+ Occasionally lift and/or move up to 50 lbs.

**Why Kelly** **** **?**

By partnering with Kelly Technology, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-09-27 Expires: 2021-10-28

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Help Desk

Kelly Services
Los Angeles, CA 90006

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