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16 days old

Help Desk Specialist

Kelly Services
Richmond, VA 23261
**JOB TITLE: Help Desk Support Specialist**



**WORK LOCATION: Richmond VA**



**DURATION: 6 Months**



**JOB DESCRIPTION:**



**Position Summary**




+ Provide end-to-end support PC configuration, deployment and support.



Most day to day activates include, but are not limited to:




+ Password resets/ Accounts Lockouts

+ Active Directory User Management

+ Employee Onboarding / Offboarding

+ Procurement, and Configuration of Employee Laptops and Workstations.

+ Occasional Printer Support (Primarily HP)

+ Mobile Device Support Provisioning and Deployment (Apple iPhone)



Local Business Application Support of:




+ Office 365 (Word, Excel, PowerPoint, SharePoint User Access Administration)

+ PLM

+ Solidworks

+ AudoDesk

+ Syteline / Syteline Mobile

+ Ongoing Project Work

+ Installation and configuration of SAP Clients

+ Upgrade to Windows 10 from Windows 7 Servers

+ Manage Existing File Shares maintaining appropriate security permissions

+ Patch Servers as recommended by vulnerability scans.



**Qualifications**




+ One or more year of PC Helpdesk support experience.

+ Excellent Communication skills.

+ Windows networking technology familiarity.

+ Windows 7, Windows 10, Office 365, Cisco VPN, Microsoft Active Directory, local applications (Will provide training).

+ Can run and terminate Cat 5/6 cables, move PC hardware around.

+ Can work with remote Helpdesk technicians to solve/escalate issues. Accountability for customer service levels, inventory management, cost reduction and quality/GMP compliance.







**Why Kelly?**



Kelly puts you in charge of your career, with access to cutting edge projects and technologies in industry leading organizations. Top companies throughout the world have trusted Kelly as a premier source of engineering talent and services since 1965. And engineering job seekers know Kelly as a firm with an unmatched reputation for quality, integrity and professionalism. Whether you seek the variety and flexibility of working on short term project engagements or prefer contract-to-hire or direct hire placement with our clients, apply with Kelly to explore opportunities that suit your specific professional interests.



As a Kelly Services employee, you will have access to numerous perks, including:




+ Exposure to a variety of career opportunities because of our expansive network of client companies

+ Career guides, information and tools to help you successfully position yourself throughout every stage of your career

+ Access to more than 3,000 online training courses through our Kelly Learning Center

+ Weekly pay and service bonus plans

+ Group-rate insurance options available immediately upon hire*



Let us help advance your career today.










**Why Kelly** **** **?**



Kelly puts you in charge of your career, with access to cutting edge projects and technologies in industry leading organizations. Top companies throughout the world have trusted Kelly as a premier source of engineering talent and services since 1965. And engineering job seekers know Kelly as a firm with an unmatched reputation for quality, integrity, and professionalism. Whether you seek the variety and flexibility of working on short-term project engagements or prefer contract-to-hire or direct-hire placement with our clients, apply with Kelly to explore opportunities that suit your specific professional interests.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-11-04 Expires: 2019-12-05

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Help Desk Specialist

Kelly Services
Richmond, VA 23261

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