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16 days old

Help Desk Technician - Scottsdale, AZ (Remote)

Kelly Services
Scottsdale, AZ 85258 Work Remotely
Kelly Services is seeking a **Help Desk Technician** for a client who powers the worlds largest cloud platform dedicated to small, independent ventures. This is a Remote role required to work in PST and MST time Zones.



**Job Title:** **Help Desk Technician**



**Location:** **Scottsdale, AZ.** This is a Remote role required to work in PST and MST time Zones.



**Type: Contract (W2)**



**Pay Rate $32/HR (W2 All inclusive)**



**Duration 1 year - Possibility to extend or convert**



**Schedule: 8-5 sometimes we will have early morning meeting**



**Expected Start Date: January 18** **th** **or 25** **th** **2021**



**Job Description:**





Our Client focuses on the end user experience, how to improve it, and engineer their way into having fun sometimes too! They work with users who are on the Mac and Windows OS platforms, who rely on them to ensure their day-to-day tasks can be done. Often, they try to work in the background to resolve issues before they happen, but they are there with a smile if an issue arises, to get them back on the road! And from time to time, they are the first to try out the new electronic gadgets before they land in the environment! What they do is support users on, and through, the following platforms.




ServiceNow

Bomgar

SCCM

JAMF

Slack

Zoom

Office365




Their work is not limited to analyst support eitherthey are continually engineering solutions to

empower the organization. For this role in particular, their focus is on triage and getting users back out into their environment so they can continue to do their jobs well! Alongside those platforms, they also focus on:





+ Documenting new knowledge and updating current knowledge as needed

+ Turning around short-term resolutions and purposefully tracking/resolving long-termissues




**Requirements:**




+ Mac and Windows OS experience

+ Basic networking troubleshooting and configuration experience

+ Familiarity with Active Directory, including Group Policies, AD attributes and object management

+ Experience with collaboration platforms such as Zoom, Office365 and Slack Virtualization Technologies

+ Exposure to Parallels and implementation of Microsoft technologies on the platform.



If this position is of interest to you, please email me back at shazneen.irani@kellyit.com with your most up to date resume in word and advise the best time and number at which you can be reached.


Shazneen Irani

Technical Recruiter

Kelly Services, Inc.

shazneen.irani@kellyit.com at mailto:shai879@kellyservices.com

kellyservices.com


**Why Kelly** **** **?**



By partnering with Kelly IT, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-01-08 Expires: 2021-02-08

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Help Desk Technician - Scottsdale, AZ (Remote)

Kelly Services
Scottsdale, AZ 85258

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