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HelpDesk Level 1

Kelly Services

Austin, TX
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title HelpDesk Level 1

Jobid US589JJJ_BH1434438

Location: Austin, TX, 78769, USA

Description **Position: HelpDesk level 1**

**Position Type: Contract to Hire (6 Months)**

**Location: Austin, TX 78759 (Onsite only)**

**Position Details:**


1. **400 onsite users (Including C Suite)**
2. **20-25 tickets a day (4-5 are phone calls)**
**Skills needed**

1. **Customer Service Experience (White Glove)**
2. **6-12 months with Windows and Mac**
3. **Audio/Visual experience/knowledge**
**Job Duties**

1. **90% hands on face-to-face interaction**
2. **10% phone and email**
3. **20-25 Tickets per day**
**Why Kelly** **®** **?**

With Kelly, you’ll have direct connections to leading IT organizations in the best companies aroundthe globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunitieswill help you take your career exactly where you want to go. We work with 95 of the Fortune 100™companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your careertoday.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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