29 days old

Helpdesk Support/ Lab Computing Analyst - Lexington, MA

Kelly Services
Lexington, MA 02421
Kelly Services is seeking a **Lab Computing Analyst for a Biotechnology company in Lexington, MA.**

**Job Title: Lab Computing Analyst**

**Location:** **Lexington, MA**

**Type: Contract (W2)**

**Length: 6 months**

**Pay Rate: $25/HR**

**Job Summary and Essential Functions:**

Job Purpose: The Lab Computing Service Engineer provides scientific and laboratory services, including multivendor instrument, information technology and validation/compliance services when applicable. This role works seamlessly with and supports the other client practices and divisions within the lab computing environment.

**Core Job Duties:**

+ Implements, monitors and provides technical support of customer laboratory environments, typically integrated with instrumentation

+ Implements customer specified benchtop computing design and processes

+ Administers and assures connectivity of customers Operating System based platforms

+ Manages Lab Computing aspects of On-boarding, retirement and relocation of equipment

+ Implements Windows based security, including but not limited to: the lab environment and customers needs

+ Analyzes, identifies, and implements enhancements, upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner

+ Ensures adherence to clients corporate policies through periodic reporting and compliance programs

+ Acts as the technical support contact for field service engineers and external vendors, but not limited to, on-boarding, retiring, troubleshooting client instrument and information technology issues

+ Provides technical Subject Matter Expertise for new system validations and change management efforts

+ Supports management in the development and implementation of training initiatives for Services personnel

+ Document procedures, policies, troubleshooting and best practices

+ Create and maintain a physical inventory of lab equipment, PCs, software and any other information pertinent to the environment

+ Submit weekly Engineer reports to the team lead by COB on the last business day of the week

+ Responds to software/hardware related inquiries

+ Escalates IT issues that are not resolved via regularly identified support channels.

+ Shares technical and process updates among client and internal client teams as needed.

+ Participates in client team meetings

+ Provides support to the clients service delivery teams as needed

**Qualifications, Skills & Experience:**

Bachelors of Science in Computer Science, Life Science or equivalent industry experience

2+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems

Experience with virtual machine support

Experience with scientific instrumentation

*** If this position may be of interest to you, please email me back at (with your most up to date resume, for further consideration) and advise the best time and number at which you can be reached. If not for yourself, feel free to share this opportunity within your network! ***

Shazneen Irani

Professional Technical Recruiter

Kelly Services, Inc.

**Why Kelly** **** **?**

With Kelly, youll have direct connections to leading IT organizations in the best companies around the globeoffering you the chance to work on some of todays most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 90 of the Fortune 100 companies companies and found opportunities for more than 8,600 IT professionals last year. Let us help advance your career today.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-11-15 Expires: 2019-12-23

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Helpdesk Support/ Lab Computing Analyst - Lexington, MA

Kelly Services
Lexington, MA 02421

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast