JobWatch

15 days old

Helpdesk Support Representative

Kelly Services
Memphis, TN 38111
Germantown Municipal School District- Helpdesk Support Representative



Minimum Qualifications and Training




+ One to two years experience providing technical support to non-technical end users

+ Ability to organize and prioritize work assignments in a fast-paced environment

+ Experience working with Windows, Mac, iOS, and Chromebook operating systems

+ Strong interpersonal skills

+ Excellent oral and written communication skills

+ Ability to work a flexible schedule outside normal business hours

+ Such alternatives to the above qualifications as the Superintendent may find appropriate and acceptable.

+ Must have high speed internet already established



Preferred Qualifications and Training:




+ Industry certifications including, but limited to the following: Apple Certified Support Professional CompTIA A+ CompTIA Network+ Basic system design concepts, hardware configurations and capabilities

+ Remote support experience highly desirable



Goals:




+ To provide remote support for technology hardware and software in a K-12 education environment for parents, students, and teachers



Responsibilities:




+ Provides remote hardware, software and network support for students, staff and administrators

+ Works with users in a fast-paced environment to quickly diagnose and resolve technical issue

+ Escalates issues as needed to Technology department support personnel, as well as Instructional Technology Coaches

+ Utilizes helpdesk ticketing system to log and track support issues for stakeholders

+ Performs other duties as deemed necessary by the Technology Department



Shifts:




+ 7am-3pm

+ 11am-7pm



Next Steps to apply and send resume to 5697@kellyservices.com




**Why Kelly** **** **?**



Looking for meaningful work that enriches the lives of students in your community? At Kelly Education, we connect passionate people with great jobs in local schools. Whether youre looking to work a few days a week or every day, want to work in a classroom or a non-instructional rolewell connect you with flexible work you can feel good about. Even if youre new to the education field, our thorough training and orientation will prepare you to be successful.





**About Kelly** ****




At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.



Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2020-09-11 Expires: 2020-10-12

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Helpdesk Support Representative

Kelly Services
Memphis, TN 38111

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