JobWatch

1+ months

Helpdesk Technician

Kelly Services
Morgan Hill, CA 95038
**Helpdesk Technician**



**Rate: $30-33/hr**



**Industry: Japanese multinational corporation in the telecommunications electronics equipment market**



**Location: Morgan Hill, CA (around 200 users locally, plus remote users)**



**Duration: This is a long-term contract position/potential for conversion to FTE**



**Helpdesk Technician Job Details:**



Kelly IT is working directly with exciting organization, aiding in their critical search for a Helpdesk Technician to join their IT Support Team right away. They are looking for a sharp, goal oriented, Helpdesk Technician with excellent customer service skills to work in their Morgan Hill, CA office. You will be the first line support for users that have computer problems and will use your analytical skills to determine the root cause of the users problem and resolve the issue. You will have responsibility for the installation, repair, and preventative maintenance of personal computers and related systems. You will provide direct and remote support for company staff including: troubleshooting software and hardware failures; identifying network problems when they relate to personal (desktop or laptop) computers. You will also manage new PC setup, deployment and end of PC lease tasks.



**Help Desk Technician Skills Requirements:**




+ AA or BS degree in a technical field is a plus

+ 2+ years experience supporting PC users

+ PC hardware, Windows OS, Office 365 and KACE tools

+ Technical trouble shooting skills

+ The ability to gather information, determine root causes for problems, and identify user needs



**Helpdesk Technician Additional skills are required:**




+ Excellent organizational, customer service, and communication skills

+ Are friendly with users and put them at ease

+ Follow-up on requests in a timely way

+ Are flexible and patient as things change




**Why Kelly** **** **?**



With Kelly, youll have direct connections to leading IT organizations in the best companies around the globeoffering you the chance to work on some of todays most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 90 of the Fortune 100 companies companies and found opportunities for more than 8,600 IT professionals last year. Let us help advance your career today.





**About Kelly** ****




At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.



Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-12-20 Expires: 2020-02-20

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Helpdesk Technician

Kelly Services
Morgan Hill, CA 95038

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