29 days old

Helpline Manager

Kelly Services
Springfield, IL 62701
**Job Description**

-Assist Sr. National Director with ITQL Grant Management of special projects:

-Manage ITQL grant portal for timely submission of deliverables, quarterly reports and monthly finances - public health grant management

-Assist in the definition of project scope and objectives, involving all relevant stakeholders

-Ensure resource availability and allocation

-Develop a detailed project plan to monitor and track progress

-Conducting outreach to current and new health care referral partners

-Providing training / in-services to new and potential referral partners

-Building sustainable initiatives - Corporate worksite - fee for service model, Medicaid reimbursement, Health Insurance models, etc.

-Strategically identify and address new Quitline needs and areas of focus. Work collaboratively with funder to determine Quitline outreach strategies.

-Implement protocols for dealing with special groups or projects.

-Implement, coordinate, and monitor deliverables.

-Complete reports as assigned.

-Staff committees and work groups as assigned.


-Bachelor's degree in public health or a related field. Master's Degree in public health preferred. 3-5 years of experience in public health or related field with grant management experience.

-Experience in coalition building and community health development.

-Strong project management skills with the ability to conduct both qualitative and quantitative research, develop, and execute specific program deliverables.

-Strategic in developing/maintaining relationships with medical professionals, public health community, and members of the public.

-Certification as an addiction counselor and/or experience in counseling, community health education or social work is preferred. Previous experience with tobacco cessation or health

behavior change, preferred.

-Ability to relate to persons with diverse educational, socioeconomic and ethnic backgrounds.

-Ability to handle a -call center- environments; manage large amounts of inbound and outbound calls in a timely manner.

-Critical skills required including analytical decision making, customer resource knowledge, organizing and coordinating, position-specific expertise, interpersonal understanding,

teamwork/internal partnership, individual accountability, initiative, versatility and self-management.

-Excellent written, computer, telephone and interpersonal skills

-Excellent organizational skills

-Must be independent and persistent

-Must display a professional demeanor

-Proficiency in Microsoft Office applications including Word, Excel, PowerPoint and Outlook.

-Knowledge of the health and wellness industry worksite wellness is highly preferred.

-Hold valid driver's license and be able/willing to attend events as requested. (Travel/mileage reimbursed according to ALA policy).

-Ability to work occasional evenings and weekends, as needed.

-Ability to lift and carry 25 lbs. (event supplies).

-Maintains a smoke-free work place, all employees must abstain from tobacco use in any form.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.


Posted: 2019-10-16 Expires: 2019-11-16

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Helpline Manager

Kelly Services
Springfield, IL 62701

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