12 days old

HR Service Center Advisor

Kelly Services
Beloit, WI 53511
**HR Service Center Advisor**

**Location: Beloit, Wi**

**Contract length: 1 year**

**Pay Rate: $20/hr**

**Hours: 9-6pm**

+ Provide day-to-day support to US employee and manager populations on an array of HR-related inquiries utilizing call and case management technologies

+ Understand Country Specific Vendor Deliverables and Effectively Manage Service Delivery Capability to Manage the vendor on effective service delivery for services engaged and payments processing.

+ Take ownership of inquiries ensuring accurate, prompt and consistent resolution or redistribution by following established channels Be a Subject Matter Expert for HR processes, policies, and tools

+ Administer the onboarding and voluntary termination process

+ Understand and adhere to internal practices to ensure employee data privacy compliance with all state, federal and regional labor laws and regulations

+ Initiate common HR transactions in the HRIS and other employee-related systems, ensuring data integrity

+ Partner with HR to review data audits

+ Monitor and manage workflows

+ Analyze issues and make recommendations for updates

+ Continuous evaluation of HR practices to identify improvement opportunities

+ Work with internal departments such as Payroll, Rewards, Talent Acquisition, HRIS, and Internal Audit to ensure data accuracy of shared integrations

+ Maintain employment files

+ Understand and efficient use of ServiceNow technology, to process all HCM transactional requests within agreed KPI SLA's

+ Assist and back up payroll processes as needed.

+ Understanding of MS office tools to document, analyze, interpret and present data to bring about efficiencies in the process. PowerPoint to be used for effective presentation of data including graphs and charts. High level of competency with MS Word, Excel, Access and PowerPoint.

+ Bachelor's degree in HR or related field is preferred; a combination of education and/or experience may be considered.

+ Customer focused

+ Process driven

+ Detail oriented

+ Organized

+ Strong with systems

+ Pro-active/strong follow-up skills

+ Multi-tasking

+ Basic problem solving

+ Priority setting

+ Demonstrate a positive attitude and motivation to succeed

+ Ability to maintain composure under stressful situations and with frequent distractions

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At **Kelly** , were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

Posted: 2020-11-20 Expires: 2020-12-21

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HR Service Center Advisor

Kelly Services
Beloit, WI 53511

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