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25 days old

HR Services Specialist

Kelly Services
Indianapolis, IN 46202
Kelly Services is seeking an **HR Services Specialist** for our well-known client in the **Biotechnology industry** in **Indianapolis IN.** The ideal candidate will have a Bachelor's with experience in HR service desk knowledge management activities. **This is a 17-month contract role with a possibility of extension.**





**Title: HR Services Specialist**



**Location: Indianapolis IN**



**Duration: 17 months**



**Job Description**



**Responsibilities**




+ Performs a variety of administrative and analytical activities in support of the North American (NAM) HR Affiliates.

+ Serves as the FACE of the HR Shared Service Center Global Learning Services team and first point of contact for all customer inquiries including, but not limited to, eLearning request, Tier 2 troubleshooting request, On Line assessment request using Articulate 360.

+ Responds to phone calls, Web and email requests from customers across all NAM HR affiliates and external vendors **.**





**Qualifications**






+ Uses critical thinking skills to provide accurate and timely delivery or information; transfers and escalates customer requests to the appropriate resource(s) when necessary.

+ Supports HR service desk knowledge management activities and uses HR SSC tools/systems to enable exceptional customer experiences.

+ Responsible for improving both personal service performance and meeting overall quality/accuracy objectives of the HR service desk.

+ Maintain a commitment of continuous process and performance improvement.

+ Bachelors degree required





**Why Kelly?**



As a Kelly employee, youll have access to premier perks, including:




+ Kelly-sponsored Affordable Care Act health care coverage available to eligible employees

+ Group insurance options

+ Service bonus plan

+ Holiday pay plan

+ Weekly electronic pay options

+ Online training campus that provides more than 3,000 free courses to help improve and develop skills

+ Outstanding online employee community Corporate discounts




+ Transportation Spending Accounts

+ Offered and coordinated by Leslie & Associates. These plans are not sponsored by Kelly Services.




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At **Kelly** , were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

\#KellyGTS
Posted: 2020-06-08 Expires: 2020-07-09

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HR Services Specialist

Kelly Services
Indianapolis, IN 46202

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