5 days old


Kelly Services
**Great opportunity for a remote HRIS Specialist/Analyst.**

A local chemicals and materials company is in need of an HRIS Specialist/Analyst. This is a Remote (work from home) position. In this position, the candidate will deliver a high-level of customer service. The candidate will act as a point of contact for overall system performance and maintenance, including ensuring information security, testing updates, and improving process efficiency. By doing this, the candidate will have a strong contribution to building a professional and reliable HRIS tool for the company.

**Your typical day:**

+ Receive technical support requests from internal users via phone, email, and online ticketing system.

+ Triage, prioritize, manage, and report on help desk tickets / resolutions.

+ Interact with end-users in a professional and courteous manner, providing quality service.

+ Accurately identify, evaluate, and prioritize end-users issues, requests and/or questions.

+ Provide first level support and other documentation as necessary to aid in troubleshooting, resolving or reproducing the end-user issues or escalate as necessary.

+ Improve System Efficiency, identify processes that need improvement & outline an appropriate solution and present solutions to Workstream Lead.

+ Regularly communicate with end-users as to the status of open tickets.

+ Perform post-resolution follow-ups to issues/requests.

+ Increase productivity by continued improvement of knowledge level and troubleshooting procedures.

+ Collaborate with management to champion efficient workflows and processes.

+ Maintains up to date knowledge of Internal Audit and SOX compliance guidelines, interpretations, and standards.

+ Build custom reports to meet business requirements from various functional areas.

+ Create a basic calculated field to display data from a related business object on a report.

+ Troubleshoot end user issues with viewing and downloading reports.

+ Perform regression testing for system and enhancement releases.


+ Knowledge of the Human Resources function, and experience in HRIS systems, preferably Workday.

+ Mature approach with a focus on customer service, rapport-building, listening, and questioning skills.

+ Effectively apply communication skills to build and maintain relationships.

+ Intermediate with desktop software including Excel Pivot Tables, Formulas and Analysis.

+ Demonstrated skill in process improvement and project implementation.

+ Ability to work under stress/pressure to meet deadlines and company objectives.

+ Excellent time management skills, attention to detail, adherence to company policies, programs, and work rules.

+ Problem solver that takes the initiative to reproduce the problem before navigating a solution by understanding not just what went wrong, but what action the customer is after.

+ Methodical; deliberate, detail-oriented with the ability to get to the heart of the problem. Regularly follows up with customer until their problem is resolved.

+ Understanding of internal auditing, including SOX Compliance.

**Additional Information:**

+ Hours: Monday-Friday 8:00a.m.-5:00p.m.

+ Pay Rate: $23.00 per hr.

+ Remote Position (work from home)

+ TEMP-HIRE position

+ Weekly Pay

+ Please submit recent/updated resume for consideration of employment

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-11-22 Expires: 2021-12-23

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