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23 days old

Human Resource Assistant - Technical Trainer

Kelly Services
Tucson, AZ 85701
**Human Resources Assistant - Tech Training Specialist**


Raytheon Professional Services RPS , located in Tucson, AZ is looking for a Training Administrator to support learning programs and events.


The ideal candidate for this position will build rapport with team members and customers quickly and easily, be flexible/adapt to changing business needs, and possess excellent business communication skills.


Additionally, a successful candidate will possess exemplary attention to detail, organizational and time management skills. This position may include some after-hours/weekend work.


**Job duties include** , but are not limited to:


+ Discuss and obtain event requirements with internal and external customers and provide feedback and suggestions related to best practices

+ Provide end-to-end logistical support for training events for local and remote locations as well as virtual events

+ Support and moderation of classes delivered virtually

+ Trouble shoot technical issues with virtual delivery platforms

+ Communicate with students, instructors, suppliers, and event sponsors via email, phone, virtual meetings, and face-to-face meetings

+ Coordinate, update, and retrieve content from SharePoint sites and other online repositories

+ Provide facilitation support during live and remotely delivered classes i.e. assist with class exercises/interactions, run virtual Skype meetings for remote attendees.

+ Provide one-on-one or small group training and systems troubleshooting as required for more complex programs involving extensive pre-work or equipment setup

+ Create training documentation updates i.e. embedding survey questions into Training PowerPoint slides, creating step by step instructions for virtual class participants

+ Create event registration websites such as Cvent

+ Other Job duties may be assigned


**Required Skills:**


+ Four years experience in a customer facing environment virtually or in person

+ Able to follow defined processes, work independently or as a team with minimal oversight

+ Must be proficient with all MS Office Suite applications and other standard office applications minimally, intermediate using Excel, Outlook, Word and PowerPoint and Adobe Pro

+ Must possess excellent customer service and interpersonal skills

+ Must possess excellent written and verbal business communication skills

+ Experience running reports to provide status updates to customers set correct parameters, analyze the data for accuracy/issues, summarize data and format the report output for easy review

+ Ability to prioritize and self-manage work assignments in order to meet project deadlines, and cost expectations

+ Ability to lift up to 35 pounds is an essential function of this job


**Desired Skills:**


+ Previous experience planning events ideally training events for internal and/or external customers

+ Experience training customers to use applications or tools, and/or other facilitation experience

+ Experience running online events


**Why Kelly** **** **?**


Looking to connect with premier government agencies or the top 25 federal government contractors? Kelly Government offers a variety of full-time, project (SOW), seasonal, and surge support opportunities in science, engineering, technical, professional, and administrative support roles. Our experts will find you the opportunity that fits your schedule and interests and handle the details of transferring and processing all levels of security clearances. Its just another way we make the job search work for you.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity Equal Employment Opportunity is The Law. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
Posted: 2021-08-30 Expires: 2021-09-30

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Human Resource Assistant - Technical Trainer

Kelly Services
Tucson, AZ 85701

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