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11 days old

Hybrid - Customer Service Support Representative

Kelly Services
Brea, CA 92821
**At Kelly** **** **Professional & Industrial, were passionate about helping you find a job that works for you. How about this one?** Were seeking a **Digital Customer Service Support Representative** in **Brea, CA** . With us, its all about finding the job thats just right.


**Why you should apply to be** **a Digital Customer Support Representative** **:**


+ Monday-Friday 7:00AM to 4:00PM or 8:00 AM to 5:00 PM

+ Hybrid work schedule - In office Tuesday, Wednesday & Thursday, WFH Monday and Tuesday

+ Temporary to Permanent for the right candidate


**Whats a typical day as a Customer Support Representative** **? Youll be:**


+ Develop and foster customer relationships through professional, courteous, and efficient service for all basic customer experience requests by phone or e-mail.

+ Ensure the efficient and accurate completion of all basic customer transaction requests including issue resolution and expedited production

+ Develop and foster customer relationships through professional, courteous, and efficient service for all basic customer experience requests by phone or e-mail.

+ Ensure the efficient and accurate completion of all basic customer transaction requests including issue resolution and expedited production.

+ Resolve customer inquiries, concerns and complaints either directly or by referring to another team member as needed.

+ Develop and maintain productive, professional cross-functional working relationships.

+ Inbound and Outbound call handling.

+ Maintain and work within CRM, Support e-mail inbox, addressing emails in a timely manner.

+ Bilingual: Proficient in French language both spoken and written.

+ Receives and addresses product and service complaints, referring them to designated departments for further investigation.


**This job might be an outstanding fit if you:**


+ Strong Customer Service Skills/Client Management

+ Self starter who works well independently

+ Excellent communication

+ Excel skills

+ Good on phones and in written communication

+ Proficient in French, both spoken and written

+ Dental/orthodontic knowledge is a plus


**What happens next**

Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.


Helping you discover whats next in your career is what were all about, so lets get to work. Apply to be a Digital Customer Service Representative today!


\#CB


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-06-17 Expires: 2022-07-18

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Hybrid - Customer Service Support Representative

Kelly Services
Brea, CA 92821

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