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30 days old

IMMEDIATE START - Inboundl Customer Service Representative - Start 7/22

Kelly Services
Salt Lake City, UT 84115
**Job Description**


Kelly Services is actively sourcing for Customer Service Representatives for a large, online retailer. This is a seasonal position which starts as soon as July 22nd.


If you are determined to provide world-class customer service, creative in your problem solving and driven to become the version of yourself, we-re looking for you to join our award-winning customer service team.


PAY: $13.50hr w/ unlimited commission opportunity.


LOCATION: W 1730 S and S 4800 W


ESSENTIAL JOB DUTIES AND RESPONSIBILITIES


-Handle inbound customer contacts (via phone calls, Emails, Chats and SMS) regarding product inquiries.


-Place orders, review existing order status, set up returns and check shipping status.

-Utilize advanced problem-solving capabilities.

-Think outside the box if necessary to resolve all customer-related issue that arise.

-Properly clarify issues; research and explore answers and alternative

solutions; implement solutions; escalate unresolved problems.

-Organize, plan and prioritize work load.

-Complete additional special projects as needed:


-Able to type 30-40 word per minute


-Must be available to work schedules falling within contact center hours of operation, including nights, holidays and weekends.

- Training hours: 8am to 4:30pm (30 min lunch) M-F

- Candidates must be flexible to work between the hours of 6am and 8pm ( Mon - Sun)


PREFERRED QUALIFICATIONS

-1 year of customer service experience in a call center

-1 year of customer service experience preferable, but not necessary.

-Familiar with the latest e-commerce trends

-Experience in Microsoft Word, Excel, and Outlook preferred.


**Requirements**


-This position requires the incumbent to sit, stand and perform general office functions. The incumbent may also be required to lift up to 25 pounds occasionally. Bending, stooping and reaching are also frequently required. -


EDUCATION: Must have a High School Diploma or equivalent.


**Highlights**


Unlimited opportunity for commission!


Apply today! Get started on Monday!


**Why Kelly** **** **?**


At Kelly
Services , we work with the best. Our clients include 95 of the Fortune
100 companies, and more than 70,000 hiring managers rely on Kelly annually to access
the best talent to drive their business forward. If you only make one career connection today, connect
with Kelly.




**AboutKelly Services** ****




As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people
around the world and have a role in connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .


Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.
Posted: 2019-07-19 Expires: 2019-08-19

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IMMEDIATE START - Inboundl Customer Service Representative - Start 7/22

Kelly Services
Salt Lake City, UT 84115

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