CenterWatch

16 days old

In bound Call Center in Elma, WA

Kelly Services
Elma, WA 98541
**Job Description**


Kelly Service is excited to announce our newest partnership bringing in some amazing Call Center Positions, all inbound calls. For a very large online retail company.


Shifts are 5 days a week, within Monday through Sunday. Shifts are anytime between 5:00 am and 8:00 pm. Schedule will be set once training is complete. You will then keep that same consistent schedule moving forward.


$13.50 an hour plus Unlimited commission


a lot of opportunity for career advancement


Job Responsibilities

Handle inbound customer contacts regarding product inquiries.

Place orders, review existing order status, set up returns and check shipping status.

Utilize advanced problem-solving capabilities.

Think outside the box if necessary to resolve all customer-related issue that arise.

Properly clarify issues; research and explore answers and alternative

solutions; implement solutions; escalate unresolved problems.

Organize, plan and prioritize work load.

Complete additional special projects as needed.

Maintain an elevated level of professionalism with customers while working to

establish a positive rapport with every caller to enhance to Overstock brand.


Job Requirements

Must be available to work schedules falling within contact center hours of operation, including nights, holidays and weekends.

Must have proficient organizational skills and the ability to multi-task.

Must be proficient with written and verbal communication skills; email, internet usage.

Must be excellent with communication and relationship-building.

Must demonstrate strong desire to be part of a team achieving personal and company financial goals.

Must be energized by the opportunity to solve problems by thinking analytically and creatively.


Required

Experience in Microsoft Word, Excel, and Outlook preferred.


Education

Must have a High School Diploma or equivalent.


Interviews are happening now! Give us a call for details-253.395.3295


**Why Kelly** **** **?**


At Kelly
Services , we work with the best. Our clients include 95 of the Fortune
100 companies, and more than 70,000 hiring managers rely on Kelly annually to access
the best talent to drive their business forward. If you only make one career connection today, connect
with Kelly.




**AboutKelly Services** ****




As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people
around the world and have a role in connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .


Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.
Posted: 2019-08-09 Expires: 2019-09-09

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In bound Call Center in Elma, WA

Kelly Services
Elma, WA 98541

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