JobWatch

25 days old

Inbound CSR I

Kelly Services
Chandler, AZ 85286
Let's get to work Chandler!!!


**I'm seeking 85 CSR's with great customer care experience to assist an incredible client in May!**


+ Starting May 10th

+ M-F 8-5 during training

+ **Open availability after training: Mon-Sun 7am to 7 pm (hours of operation)**

+ $16.50 an hour

+ Temp to Hire based on performance

+ Customer Care


**POSITION SUMMARY** : With general direction and knowledge of Company services and processes, the Customer Service Representative I is responsible for processing and resolving customer service requests in a timely and accurate manner.


**PRINCIPAL RESPONSIBILITIES:**


Provides timely and accurate solutions for customer service requests, while demonstrating a high level of empathy, professionalism and respect.


Responds primarily to inbound calls and, as needed, initiates outbound calls to resolve customer service inquiries.


Inputs standard customer requests into Company systems.


Effectively responds to initial customer requests and may involve cross-functional assistance to resolve issues.


Logs and records information about customer support interactions by inputting information into Company systems and updating information in a timely and accurate manner.


Enters service and route data into computer for billing and route scheduling purposes.


Exemplifies high levels of quality, productivity and efficiency in a manner consistent with continuous quality improvement.


Performs other job-related duties as assigned or apparent.


**QUALIFICATIONS:**


Highschool and/or GED


Knowledge of the waste management industry.


Experience using bilingual skills in a business environment


Minimum of 1 year of experience in a call center or other customer service related environment


**Why Kelly** **** **?**


As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-04-14 Expires: 2021-05-15

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Inbound CSR I

Kelly Services
Chandler, AZ 85286

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