JobWatch

21 days old

Inbound Customer Service Agent

Kelly Services
Nashville, TN 37230
Inbound Customer Service Agent



The role will be to answer inbound calls in a call center environment. The calls will be from consumers who have received a letter stating that their personal information has been breached at a company with which they have some kind of relationship example: health care facility, employer, retailer. Contact Center agents will answer questions about the data breach using FAQs that will be provided to them.



The schedule is Monday-Friday 8 am until 5 pm and $15 per hour.



Candidates that are bilingual in English and Spanish and English and French are preferred.



This position requires:



Outstanding customer service skills,



Someone who can be highly empathetic and have a great phone voice.



Call center experience.



Excellent de-escalation skills.



Individuals will need to obtain FCRA Certification within their first few days on the job. We will provide all the training, instruction and study time needed for them to successfully pass the exam. This is a low difficulty exam.



**Would like to schedule a meet and greet interview and talk more about this position?!** Schedule a time to review this position more in detail with a recruiter directly



**Contact: Guadalupe (Lupe) Patio -Talent Advisor** **https://calendly.com/guadalupepatino/interview**


Click on this link and schedule an interview! (Dont forget to quick apply)




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****




At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-11-11 Expires: 2020-12-24

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Inbound Customer Service Agent

Kelly Services
Nashville, TN 37230

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