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22 days old

Information Technology Assistant

Kelly Services
Muskegon, MI 49443
**INFORMATION TECHNOLOGY ASSISTANT**


Direct hire opening in Muskegon MI. This position is onsite.


Assist current IT Manager and Support Tech with tasks related to updating and replacing equipment and software.


**RESPONSIBILITIES:**


Perform daily IT Assistant duties including, but not limited to, the following:


+ Hardware setup Replace monitors, keyboards, docks, scanners and other computer peripherals.

+ Business Cell Phone Setup and updates for all managed cell phones.

+ Printer set-up, troubleshooting printer connectivity/operational issues. Includes ordering and replacing consumable supplies.

+ Software Patch Deployment Assist users with automated patch/updates by troubleshooting until completion.

+ Assist with various IT projects, as required. (Network, Server, VOIP, Disaster Response Testing, Wi-Fi, Office Conversion, etc.)

+ Create Workbooks for high demand support issues (cell phones, add printers, etc.)

+ Create/Maintain Equipment and User Inventory Lists

+ Act as liaison between local users and corporate help desks, submit help desk tickets and follow-up on resolution.

+ Act as Super User and participate as a local beta tester for ongoing projects.

+ Perform any additional tasks assigned by Management.


**QUALIFICATIONS**


+ Working knowledge of personal computers, printers and cell phone OS.

+ Motivated team player and problem solver.

+ Must have the ability to work independently and complete tasks/project deadlines timely.

+ Must be highly organized and demonstrate sense of urgency.

+ Must have excellent verbal and written communication skills.

+ Computer literacy in Microsoft Office Suite is required.

+ High school diploma is required.


**WORK ENVIRONMENT**


On-site work


**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.


**Why Kelly** **** **?**


By partnering with Kelly Technology, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-06-06 Expires: 2022-07-07

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Information Technology Assistant

Kelly Services
Muskegon, MI 49443

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