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Inside Sales/Shipping Representative

Kelly Services

San Jose, CA
Job Code:
  • Business Development/Operations
Kelly Services
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Job Details

Job Title Inside Sales/Shipping Representative

Jobid US1421ML_24700650

Location: San Jose, CA, 95115, USA

Description **Job Description**

Position: Inside Sales/Shipping Representative

Job Overview: The representative is responsible for assisting walk-in customers; take orders over

the phone and via emails. Responsible for assisting in a variety of warehouse duties, including

shipping, loading trucks, fulfilling purchase orders, and keeping warehouse stocked with goods

Job Responsibilities:

- Answer incoming telephone calls; determine purpose of calls, forward calls to appropriate

personnel or department.

- Assist customers (walk-ins, phone orders, emails).

- Accurately take and write stock orders for will call and delivery.

- Make fitting drawings based on customer specs.

- Notify customer when special orders are completed.

- Expedite the resolution of customer problems and complaints.

- Accurately manage the cash box.

- Assist customers with questions and concerns.

- Load trucks with goods for deliver/pick ups.

- Accurately process the sales tags by pulling goods/fittings safely from the stocked

shelves/shop for pick up/delivery.

- Stock materials as required.

Job Skills/Abilities: Ability to interpret documents such as blue prints, drawings, safety rules, and

procedures, Ability to make drawings based on customer specs, Ability to apply reasoning and

problem solving to a dynamic work environment, highly developed sense of integrity and

commitment to customer satisfaction, Strong detail orientation and communication/listening skills.


To perform this job successfully, an individual must be able to perform each essential duty

satisfactory. The requirements listed above are representative of the knowledge skills, and/or

ability required. No reasonable accommodations may be made to safely enable individuals with

disabilities to perform the essential functions.

Conclusion: This position profile identifies the key responsibilities and expectations for

performance. It cannot encompass all specific job tasks that an employee may be required to

perform. Employees are required to follow any other job related instructions and perform job

related duties as may be assigned by his/her supervisor

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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