1+ months

Institutions Partnership Manager (Hybrid)

WIRB-Copernicus Group (WCG)

General Information

Location: Puyallup, WA, Remote

Organization: WCG IRB

Job Type: Full Time - Regular

Description and Requirements

An opportunity to make a difference!

Please note: Post initial training in office, you must come into the office 3 days per month, so we are only seeking candidates who live within a commutable distance to our offices.

As an Institutions Partnership Manager on our team, you will be the primary point of contact and account manager for our institutions clients. You will play a major role in maintaining the existing relationships with our institutions clients, with a major focus on exceptional customer service to retain and grow these accounts. This role is critical in understanding the needs and expectations of our institutional clients - from educating on process flow to their project management needs.

Our ideal candidate brings a Bachelors Degree and experience providing direct client support through phone, email, and in-person. Knowledge and proficiency in Microsoft Office suite is required along with strong technical skills. Existing knowledge of IRB and/or clinical research is strongly preferred. You must also be able to work independently, with the ability to utilize discretionary judgment in order to plan and accomplish goals. If you are a self-starter with strong customer service/client services skills, presentation skills to match, and you thrive in fast-paced environments, then we would love to speak with you!

Not only will you learn and grow in this role, but you will enjoy the rewards of being a WCG IRB team member, including:

  • Being a part of a collaborative team in a mission-driven organization
  • Working remote (except for initial training on-site) and then on-site 3 days per month for team meetings and collaboration as determined by leader
  • Robust medical, dental, and vision plans within 30 days of employment
  • Up to 20 PTO days and 12 paid holidays annually
  • Matching 401K program
  • Tuition reimbursement
  • Much, much more!

Interested? Please apply today and one of our Talent associates will be in touch.

Covid-19 Vaccination

Please note that, to be considered for U.S.-based positions unless currently employed by WCG, where permitted by applicable law (including any applicable reasonable accommodation, medical or religious exemption), candidates must have received or be willing to receive the COVID-19 vaccine by start date.





Posted: 2022-08-29 Expires: 2022-10-02

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Institutions Partnership Manager (Hybrid)

WIRB-Copernicus Group (WCG)

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