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13 days old

Insurance Customer Service

Kelly Services
Schaumburg, IL 60173
**Customer Service Representative**


**Office Location:** Schaumburg, IL - close to Woodfield mall


**Pay: $18/Hour pay for all positions.**


**If you have prior auto / collision customer service experience, the pay will be higher**


**Property Representative Hours: 8-4:30**


For this position we are open to paying up to $20/hour for candidates who have experience in the industry, such as candidates who have worked for Allstate, Statefarm, etc... As always, someone with previous customer service experience is a huge plus! We are also looking at candidates who have an administrative background.


**Subrogation Representative Hours: 8-4:30 and 9-5:30**


For this role we are looking for someone who has experience with collections. This position is one that will require the candidate to have tough conversations with clients in regards to collecting past due payments.


**Collision Representative Hours: 9-5:30**


For this position the candidate should have excellent customer service skills and experience.


**Auto Representative Hours: 8-4:30**


For this position the candidate should have excellent customer service skills and experience.


**Responsibilities:**


+ Receiving inbound emergency calls from customers who are in an accident and need help arranging tows, rentals, glass and collision repairs, etc.

+ Coordinate with multiple departments to ensure your customer receives all necessary repairs this includes data entry into the company's database.

+ Provide clear explanations of the claims to drivers.

+ Follow-Up throughout the process to ensure the repairs are conducted in a timely manner to reduce further expenses for clients.


**Qualifications:**


+ High School Diploma or Equivalent

+ Basic MS Office

+ 1 Year Call Center/ Customer Service Experience

+ Any Automotive/Dispatch Experience is a _PLUS!!_


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-09-10 Expires: 2021-10-11

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Insurance Customer Service

Kelly Services
Schaumburg, IL 60173

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