25 days old

Insurance Customer Service Specialist

Kelly Services
Lake Jackson, TX 77566
Kelly Services is hiring for an excellent **_Insurance Customer Service Representative_** a Credit Union in **_Lake Jackson, TX_** . This position is **_DIRECT HIRE_** and salary is between 52 55K based on skills and experiences.

Schedule is Monday Friday 8 AM to 5 PM.

**Position Summary:**

This position requires an agent to work independently to provide Personal Insurance solutions to clients. The Agent will be provided with leads as needed to meet individual and agency production goals. Provides creative solutions and is viewed as a valued resource to clients.

**Essential Duties and Responsibilities:**

+ Remain updated and current regarding statutory insurance requirements by completing and maintaining all regulatory training and requirements.

+ Shall maintain a high degree of professionalism, ethics and integrity.

+ Meet/Exceed the established production requirements by asking qualifying profile questions to determine appropriate insurance solutions.

+ Proactively identifies clients needs and establishes key relationships by identifying and closing sell opportunities.

+ Tracks, monitors, and reports weekly/monthly prospecting activity and sales results to direct manager.

+ Respond to clients inquiries in a timely manner.

+ Creates and maintains client files, completes the application forms and submits all documents as appropriate.

+ Maintains adequate knowledge of rating procedures, coverage, and the industry to effectively manage, maintain and develop client relationships.

+ Advocates for and seeks out process changes or improvements in relation to insurance trends in the marketplace.

+ Actively participates in organizational or functional projects or process improvement teams.

+ Actively engage in networking activities such as Chamber and Credit Union events to build and promote brand awareness.

**Minimum Qualifications:**

**Education -**

+ Requires Texas Department of Insurance P&C license or the ability to obtain license within 60 days of hire date.

+ Two-year degree in relevant field or an equivalent mix of education and sales experience is required.

**Experience -**

+ This position requires minimum of three years of related industry experience in sales and delivery.

+ Knowledge of AMS360 is a plus and experience with independent carriers active in personal lines market.

**Knowledge, Skills, and Abilities -**

+ Strong interpersonal communication skills and strategic and creative thinking abilities.

+ Demonstrates success in sales/business development via lead generation, telemarketing and referrals.

+ Demonstrates effective time management.

+ Assumes responsibility for achieving results.

+ Passion for accuracy.

+ Continually learns and stays apprised of current trends in the insurance marketplace.

+ Builds collaborative and productive relationships within the organization.

+ Proficient in relevant software including Microsoft Office, Word and Excel. Demonstrated ability to learn and utilize new technology.

+ Bi-lingual is a plus. Preferably Spanish.

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-09-27 Expires: 2021-10-28

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Insurance Customer Service Specialist

Kelly Services
Lake Jackson, TX 77566

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