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28 days old

Intake Representative

Kelly Services
Rancho Cordova, CA 95670
Kelly Services is currently seeking a full time **Intake Representative** for one of our top clients in **Rancho Cordova, CA!**



**Pay:** $15.96/hr. + $4.54/hr towards Health & Welfare Benefits!



**Position Purpose:**



The Intake Representative enters specific data/information from physicians requests into a medical management authorization system, achieving required production quota/quality standards. This job is predominantly data entry and will require a professional phone demeanor when calling into doctors offices.



**Location:** Rancho Cordova, CA 95670. This position will be REMOTE for the foreseeable future.



**Job Responsibilities:**




+ Validates patient and medical provider demographic information including correct selection of a medical provider by specialty for healthcare service.

+ Determines whether patients are eligible to receive health care benefits under the insurance program by determining the patients status/eligibility the Primary Care Manager (doctor) type, and the appropriate referral/authorization path.

+ Contacts medical provider offices by telephone and makes confirmation calls to patients for all urgent requests. Uses sound judgment in making decisions in order to keep the referral/authorization process moving forward in accordance with contractual timeliness standards.

+ Follows step-by-step instructions, including redirecting patients into the provider network for care, as required by contractual standards.

+ Formulates brief sentences/paragraphs from referral/authorization orders and prepares correspondence in business letter format to provide clinical information to servicing providers.




+ Generates letters and reviews to validate that they are going to the correct providers/patients, and that the provider/patient demographics and reason(s) for services to be rendered are correct.

+ Accounts accurately for personal production via a production report that includes outcome data such as closed transactions, duplicative transactions and requests.

+ Meets goals and produces results through tracking performance, improving work processes, and prioritizing work and tasks.



**Skills and Requirements:**




+ 100% attendance during the training period




+ Minimum six months experience in a data entry environment

+ Prior experience in healthcare related organizations such as managed care, claims, billing, health insurance, customer service, and or call center.

+ 30-40WMP

+ Attention to detail



**Education/Experience:**




+ High School Diploma or GED.

+ Six months call center, customer service, insurance or medical experience preferred.

+ Requires minimum six months experience in a production/data entry environment performing alpha and numeric data entry in a healthcare related organization such as managed care, claims/billing, health insurance, customer service, call center, or claims office.

+ License/Certification: Medically based trade school diploma/certification, desired.



\#CB2020



**Were hiring, and were here to help you figure out what's next. Please include a copy of your resume and email Kendyl at** **KENC251@kellyservices.com** **today to get started**


**Why Kelly** **** **?**



Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-12-25 Expires: 2021-01-25

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Intake Representative

Kelly Services
Rancho Cordova, CA 95670

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