19 days old

Investigator Intake Specialist

Kelly Services
Mt Laurel, NJ 08054
Our client, a U.S. national bank and subsidiary of the Canadian multinational bank, is currently seeking an **Investigator Intake Specialist** for a 6 month contract position located in **Mount Laurel, NJ** **.**

**By working for our client, you will be exposed to the 8th largest bank in the United States. It operates primarily across the East Coast, in fifteen U.S. states** and **work in a fast-paced environment while being an integral part to the team.**

**In addition to working with the worlds most recognized and trusted name in staffing, Kelly employees can expect:**

**-** **Competitive pay**

**-** **Paid holidays**

**-** **Year-end bonus program**

**-** **Recognition and incentive programs**

**-** **Access to continuing education via the Kelly Learning Center**

The hours and pay for this position are as follows

+ Monday to Friday 8:30am-5:00pm

+ Pay rate is up to $20.00 per hour

**Your responsibilities will include (but not limited to):**

+ Heavy Data entry obtaining case details and specifics about the customers to recreate a case. Work in two case management systems, recreate a case from the current system to new system

+ Review, process and order documentation for new cases received for investigation.

+ Provide customer service to bank customers and employees in accordance with standards and guidelines set by the department.

+ Reviews and processes new cases including assigning and logging case numbers and investigators.

+ Orders and reviews information such as videos, account histories and copies of documents related to cases.

+ Assists investigators in preparing cases for prosecution and civil litigation.

+ Records and documents activity in fraud cases using ICMS database.

+ Procures CCTV and digital photographs to support investigations and customer disputes.

+ Responds to inquiries and provide efficient and professional service to both bank employees and customers.

+ Prepares transaction-processing reports, restitution agreements and assist in civil litigation.

Requires 2-4 years financial and/or accounting experience and one year of banking experience. A degree in accounting or related financial discipline is preferred. Must have data entry skills with accuracy and an administrative background. Must have excellent communication skills and be able to work in a team.

****Important information:** This position is recruited for by a remote Kelly office, not your local Kelly branch. If you are interested in this position please email a word copy of your resume to ( )

**Why Kelly** **** **?**

With Kelly, accounting and finance professionals like you will have access to some of the worlds
most respected companiesproviding you with challenging, high-visibility projects that can transform
your career. We work with 95 of the Fortune 100 companies, and more than 3,000 finance and accounting
hiring managers rely on us each year to access the best temporary and full-time talent: people like

Let us help advance your career today.

**AboutKelly Services** ****

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people
around the world and have a role in connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.
Posted: 2019-07-29 Expires: 2019-08-29

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Investigator Intake Specialist

Kelly Services
Mt Laurel, NJ 08054

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