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IT Analyst

Kelly Services

Los Angeles, CA
Job Code:
  • Legal
Kelly Services
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Job Details

Job Title IT Analyst

Jobid US15TTAL_BH1424839

Location: Los Angeles, CA, 90006, USA

Description **Kelly IT is looking for an IT Analyst for an opportunity in Los Angeles (Century City)!**

The IT Analyst leverages technology to provide business solutions and support to drive organizational effectiveness and continuous system improvement.

In this capacity, the IT Analyst will:

+ Work as a technology subject matter expert and propose and assist in implementing solutions to technology challenges and/or processes to improve efficiencies;
+ Participate in planning and supporting Enterprise meeting technology events including video conferences, presentations and client meetings;
+ Provide effective, desk-side technical support to users for hardware and software issues or requests;
+ Foster data security policies and best practices;
+ Maintain the operational availability of computer-related equipment and IT resources, including: PCs, printers, video conference equipment, projectors, servers, data/telecommunications equipment, network infrastructure and audio visual systems;
+ Assist with special projects, events and initiatives;
+ Maintain asset management activity and status of Firm-owned hardware and forecast inventory needs;
+ Work overtime as necessary; and
+ Handle additional IT projects as assigned.

+ Advanced to expert proficiency in Microsoft Operating Systems;
+ Advanced to expert proficiency in Microsoft Office Suite;
+ Advanced proficiency in Microsoft Operating System application installation and configuration processes;
+ Advanced proficiency with data security and security applications;
+ Advanced proficiency with project management;
+ Advanced proficiency in remote access architectures, applications and technologies (Citrix, VPN);
+ Advanced proficiency with Smartphone and personal wireless technologies (iOS, iPhone, iPad, BlackBerry);
+ Advanced proficiency in networking technologies, cabling topologies and related applications;
+ Advanced proficiency in installation and configuration of modems, routers, data communication devices, networking devices and cabling;
+ Advanced proficiency in practice support/litigation support applications (Ringtail, LiveNote, Concordance, CaseMap);
+ Advanced proficiency in Inter/Intra/Extranet technologies;
+ Advanced proficiency in Document Management Systems (WorkSite/FileSite);
+ Fundamental to Advanced knowledge of customer service principles and practices.
+ Associate’s degree (preferred); Bachelor’s degree (preferred);
+ At least 4 years of experience providing direct support to customers in the areas of business solutions, software,hardware and networking technologies;
+ At least 4 years of experience in LAN, WAN and network systems support and management;
+ At least 4 years of experience configuring, installing and maintaining client PC operating systems and related devices; and
+ At least 2 years of professional services or law firm experience (preferred).
**Please visit the Kelly Career Network for more opportunities!**

**Kelly IT Services is a leading IT staffing firm, providing employers with the best candidates & job-seekers with IT career opportunities.**

**Why Kelly** **®** **?**

With Kelly, you’ll have direct connections to leading IT organizations in the best companies aroundthe globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunitieswill help you take your career exactly where you want to go. We work with 95 of the Fortune 100™companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your careertoday.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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