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IT Help Desk Support

Kelly Services

Erie, PA
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title IT Help Desk Support

Jobid US5116JJ_24607019

Location: Erie, PA, 16503, USA

Description **Job Description**

Apply now for an exciting and rare opportunity with a well known and respected national company in the Erie area.


Deployment of replacement PCs and assigned day-to-day IT desktop tickets for resolution.

PC replacement includes initial PC setup, end user scheduling, configuration, and data transfer

of new laptops for identified users.

Management of various types of support tickets with the expectation of resolving end user

computer related issues preventing them from accomplishing business tasks.

Apply now for immediate consideration!

Phone: 814-838-1146 x3


Text: 814-494-7246



Strong Customer Service focus.

1-3 years of IT desktop support experience.

BS or AS Degree in related field or High School diploma accompanied by Microsoft Certification.

Proficient with PC based hardware and software.

Fundamental troubleshooting experience of PCs and related issues

Microsoft Windows 7 thru Windows 10 experience.

IT Service Management tools. E.g. ServiceNow

Experience with PC imaging/refreshing.

Excellent time management skills, able to work under pressure at times.

Solid verbal and written communication skills.

Ability to work as part of a team as well as independently

**Why Kelly** **®** **?**

With Kelly, you’ll have direct connections to leading IT organizations in the best companies around the globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 95 of the Fortune 100™ companies, and more than 9,000 IT hiring managers turn to us each year to access the best talent: people like you.

Last year we found 10,000 opportunities for IT professionals. Let us help advance your career today.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to have a role in managing employment opportunities for more than one million workers around the globe. We employ 550,000 of these individuals directly with the remaining workers engaged through our talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit and connect with us on Facebook , LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. at

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