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IT Manager

Kelly Services

Orlando, FL
Job Code:
Kelly Services
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Job Details

Job Title IT Manager

Jobid US589JRB_BH1435427

Location: Orlando, FL, 32806, USA

Description We're looking for a top-notch, hands-on Senior Manager of IT, overseeing the Support Engineers, System Analysts and System Administrators to help our company grow to the next level.

You will help support a diverse team of corporate and engineering specialists with everything IT/Systems related. Serving as the initial point of contact, you will gather and analyze information about the user's issue to answer basic questions about installation, operation, configuration, customization, and usage of assigned products to determine the best way to resolve their problem.

Lead team rollouts and help coach new team members


B.S In Computer Science

7+ years in a customer facing IT support engineer role/systems role
Outstanding customer service skills, with the ability to empathize and professionally troubleshoot and resolve user issues

The ability to communicate clearly and professionally, both verbally and in writing.
Pride in your work and enjoy helping others in a fun environment by energizing people through your passion while maintaining composure

An ability to be innovative, responsible, trustworthy, respectful, friendly, dependable, and flexible.

Knowledge of Microsoft, ITIL framework, VMWare(VDI), Exchange 2010 Microsoft Power BI, MSI - MicroSoft Installer, VMware, ITIL - IT Infrastructure Library, Microsoft Exchange Server

**Why Kelly** **®** **?**

With Kelly, you’ll have direct connections to leading IT organizations in the best companies aroundthe globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunitieswill help you take your career exactly where you want to go. We work with 95 of the Fortune 100™companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your careertoday.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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