1+ months

IT Office Assistant

Kelly Services
McLean, VA 22101
KELLY is looking for a Tech Service Coordinator with MSP experience for a client in McLean, VA. This highly visible position serves as a primary point of contact for clients while also functioning as the foundation of the office. The candidate best suited to this role will have a professional demeanor, background in technology, excellent communication and organization abilities, the knowledge and patience to coordinate diverse clients needs, as well as a focus on providing excellent client service. Prior experience in a managed services provider (MSP) setting is preferred.

Primary functions in the role:

Answer incoming calls to main and service desk phone lines

Enter new service desk requests and route to appropriate personnel

Schedule and monitor service requests/project schedules

Monitor and review client feedback/satisfaction

Order, track, invoice and coordinate delivery of client equipment

Assist with office management functions and projects

In addition to the primary job functions, you must have experience and skills in customer service, Microsoft Office software and other technology applications, excellent written and verbal communication abilities, as well as being detail-oriented and reliable.


Health, dental, vision coverage and 2 weeks paid vacation.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.


Posted: 2020-12-25 Expires: 2021-03-08

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IT Office Assistant

Kelly Services
McLean, VA 22101

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