13 days old

IT Project Lead

Kelly Services
Jacksonville, FL 32232
**IT Project Lead, Copy Approval System**

Kelly Science and Clinical FSP is currently seeking an IT Project Lead for a long-term engagement in Jacksonville or remote with one of our Global Pharmaceutical clients. This person will join our Kelly FSP (Functional Service Provider) division, a managed solution provider and business unit of Kelly Services, Inc. This role is full-time and is offering full benefit options. As a Kelly FSP employee you will be eligible for Medical, Dental, Vison, 401K, and a variety of other benefits to choose from. You will also be eligible for paid time off, including holiday, vacation, and sick/personal time.


+ Lead projects for copy approval system updates, including vendor releases, business-led initiatives, and user feedback.

+ Define, coordinate, and execute project activities including scope, milestones, schedule, resources, and risks.

+ Coordinate and execute validation and change management activities for system update implementations, including creation of all required documentation

+ Create and coordinate execution of user test plans and test scripts, and reviews results for acceptability

+ Actively track project progress and routinely report project updates to all stakeholders

+ Establish and maintain relationships with all stakeholders

+ Develop and maintain cross-functional relationships

+ Work with team to identify and address critical path or roadblock issues and develop mitigation plans accordingly

+ Work with global process SMEs to complete business impact assessment for all system updates

+ Collaborate with global process SMEs to co-create communication and training materials for system updates

+ Lead sessions to discuss routine releases/enhancements from vendor to understand impact to business and required documentation

+ Take initiative to proactively develop and implement process improvements to make business practices more efficient

+ Develop and maintain system administrative resources and guides

+ Create new user accounts and modify user accounts

+ Review system license allocation and maintain users

+ Provide system administrative support to users

+ Build, maintain, and apply a working knowledge of copy approval processes and procedures

+ Build and generate reports to support metrics and audits based on business needs

+ Provide guidance and direction to users in the resolution of reported problems and issues

+ Act as a liaison between the business and software vendor to communicate all technical issues


+ Bachelors degree in science, technology, business-related field or equivalent work experience required

+ Business and technical experience (minimum of 3 years) required with 1-2 years in a regulated industry

+ Project management experience (minimum of 3 years) required

+ MS Office Suite (Outlook, Word, Excel, Visio, PowerPoint, SharePoint, etc.) intermediate skills required

+ Demonstrated time management, analytical, critical thinking, decision making, and problem-solving skills

+ Demonstrated technical proficiencies

+ Strong communication (oral and written) and organizational skills required

+ Continuous improvement and results driven mindset required

+ Ability to manage multiple responsibilities and shift priorities as needed

+ Veeva PromoMats or other Vault experience highly preferred

+ Agile system preferred

+ Knowledge of data collection and reporting practices required

+ Interaction with various cross-functional partners including Marketing, Quality, and R&D stakeholders on a regular basis. Prompt, effective, and efficient communication skills via instant communication (IM), email, and phone are a must.

**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.

**Why Kelly** **** **?**

Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire talented people just like you. Every day, we match science professionals with dream jobs that fit their skills and interestsits the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background/education in science, so we know a thing or two about the science market and how to get you noticed.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law. (
Posted: 2022-07-29 Expires: 2022-08-29

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IT Project Lead

Kelly Services
Jacksonville, FL 32232

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