15 days old

IT Support

Kelly Services
Austin, TX 78703
Position title: IT Technical Support Specialist

Please send resumes to When applying, in subect, please add: job ID: 315576

ocation: Austin, TX

Length of contract: December 2020 February 2021, possibly longer

Pay Rate: $21-23/hr.

Years of experience (minimum/maximum): 4-5+ years

Required education: Bachelors degree in a Computer Science or Business discipline or equivalent work experience in a relevant technical area; Microsoft Certified preferred, Apple Certified or equivalent Apple/IOS experience a plus.

Role Overview:

+ This role provides day-to-day technical incident, problem and configuration support for internal desktop systems software and hardware and IT infrastructure, as well as basic support for local network, servers and business applications.

+ Install, configures and troubleshoots desktop systems and workstations and may assist with other issues in a heterogeneous environment.

+ Communicates highly technical information to both technical and non-technical personnel.

+ May suggest hardware and software solutions or alternatives while adhering to the department standards, policies and procedures.

+ May participate in the development of information technology and other related processes and projects.

+ Configuration, imaging, testing, diagnosis and troubleshooting of hardware and software equipment for client.

+ Follow specific configuration checklists and process for the configuration of assets for client.

+ Ensure assets are tested, the image is applied properly and any special configuration needs are addressed.

+ This may include but is not limited to the operating system, hardware specifications or any software applications.

+ Hardware may include laptops, desktops, PDA's, mobile phones and external hard drives.


+ Experience and successful delivery of desktop support services

+ User administration in Active Directory environment

+ Strong knowledge of system integration and downstream impacts

+ Experience of root cause analysis and problem solving methodologies

+ Knowledge and understanding of the need to meet customer expectations and that all jobs must be completed to the satisfaction of the client/customer.

+ Highly competent with desktop support for Office and Windows, experience in problem solving and troubleshooting issue.

Please send resumes to When applying, in subect, please add: job ID: 315576

Thank you.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At **Kelly** , were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

Posted: 2020-11-13 Expires: 2020-12-14

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

IT Support

Kelly Services
Austin, TX 78703

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast