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IT Support/Customer Service

Kelly Services

43528, OH
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title IT Support/Customer Service

Jobid US589JRB_BH1428860

Location: 43528, OH, USA

Description You have a chance to be part of a rapidly expanding company in the Service industry, by applying to Kelly Services Help Desk Analyst role. The Help Desk Analyst will be responsible for supporting local and field users. You will excel at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Due to this Help Desk Analyst role having a large amount of visibility within the company, you will have the opportunity to make a positive impact on the department and organization.

Located in Holland, OH. The Help Desk Analyst opportunity is a long term temporary-to- **full time role with guaranteed overtime.**

Major responsibilities

+ Independently investigate and implement solutions to technical issues
+ Deliver IT support for operating systems, productivity software, and a variety of other applications used internally
+ Spot recurring technical issues and deploy solutions to address the root of the problems
+ Help and follow up on technical help tickets submitted via phone, email, and walk-ups - Background in installing and configuring operating systems, networked and local printers, and business applications
+ Good understanding of IT support ticketing systems
+ Strong problem solving and analytical skills
+ Solid understanding of MS Windows 10
+ MS Windows 7 in an Active Directory environment experience required
+ Comprehension of basic networking concepts
**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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