22 days old

IT Support~~ (Must live and work in West Coast Time Zone)

Kelly Services
Ewa Beach, HI 96706
Daily Tasks Performed -

- Helpdesk support all levels - Assist \ troubleshoot hardware & software - Support all users and hardware from the Gemba (The real place where the value is created)

- Track and resolve customer incidents and requests through the ServiceNow ticketing tool - Utilizes ticketing system to document and prioritize work following Information Technology standard operating procedures.

- Logs all related interactions while providing technical support to end users via support calls (telephone or radio), Skype, RDP, & email, walk-ups for any company systems

- Support and troubleshooting for any plant floor\manufacturing systems to avoid any production downtime - Identifies, analyzes, troubleshoots, diagnoses, repairs, and resolves all IS hardware, software, and peripheral issues in a timely manner

- Have knowledge across various OS (Windows & Linux) platforms and work comfortably in complex environments. - Participate in team rotation to work 2nd shift (4:30pm-1am) according to a schedule & Saturday production, - Conducts OJT (on the job training) for fellow Technicians

Following a training plan, identifying GAPS, analyzing a level of demonstrated abilities \ understanding, explaining processes, and demonstrating IS technical capabilities.

**Why Kelly** **** **?**

By partnering with Kelly Technology, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-03-29 Expires: 2021-04-29

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IT Support~~ (Must live and work in West Coast Time Zone)

Kelly Services
Ewa Beach, HI 96706

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