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13 days old

IT Support Specialist

Kelly Services
Auburn, MI 48611
Looking for someone with Security tool set, Collaboration, Workstation, Network technical skills Non-technical skills to solve common non-corporate IT issue.


**AskIT | Cross-Domain expertise**


+ Security tool set, Collaboration, Workstation, Network (technical skills)

+ Non-technical skills (common non-corporate IT issues)


**Description:**


+ Need proven technical skills with workstation, O365, meeting tools, security set (zscaler), ITSM (SNOW)

+ Interpersonal skill (collaboration, build relationship) ITIL awareness


**Support Quality management**


+ Analyze, report, coach on improvements

+ Focus on KCS

+ Identify and execute shift-left and shift up opportunities for support across GSD, Field services


**Description:**


+ Improving customer journey

+ Using KCS, SNOW data

+ Need skills to identity technical and customer experience opportunities

+ Has good interpersonal skills/ user experience to lead conversations | Empathy towards user experience improvement

+ Some experience with HCD / Human change management

+ Look at the big picture about how tools/process integrate or work

+ ITIL awareness


**\#ddr_eng**


**Why Kelly** **** **?**


Your engineering skills are in demand, but how do you find the right fit? Easy. With Kelly Engineering, our experts connect you with leading organizations where you can learn and grow, collaborate on innovative projects, and keep your skills sharp with top technology. Whether you prefer the variety and flexibility of short-term projects, or are looking for something more long-term, were here every step of the way to find your dream engineering job.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-05-13 Expires: 2022-06-13

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IT Support Specialist

Kelly Services
Auburn, MI 48611

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