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IT Support Specialist - Help Desk

Kelly Services


Location:
New Smyrna, FL
Date:
06/06/2018
2018-06-062018-07-05
Job Code:
US589JRT_BH1441767
Kelly Services
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Job Details

Job Title IT Support Specialist - Help Desk

Jobid US589JRT_BH1441767

Location: New Smyrna, FL, 32170, USA

Description **Job Description:**

The Help Desk Analyst will be responsible for supporting local and field users. You will excel at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Due to this Help Desk Analyst role having a large amount of visibility within the company, you will have the opportunity to make a positive impact on the department and organization.

Major responsibilities


+ Independently investigate and implement solutions to technical issues
+ Deliver IT support for operating systems, productivity sofware, and a variety of other applications used internally
+ Spot recurring technical issues and deploy solutions to address the root of the problems
+ Help and follow up on technical help tickets submitted via phone, email, and walk-ups - Background in installing and configuring operating systems, networked and local printers, and business applications
+ Good understanding of IT support ticketing systems
+ Strong problem solving and analytical skills
+ Solid understanding of MS Windows 10
+ VPN
+ MS Windows 7 in an Active Directory environment experience required
+ Comprehension of basic networking concept

+ Requirements Gathering: 2 years
***To apply directly email your resume to rodt065@kellyit.com***

**Why Kelly** **®** **?**


With Kelly, you’ll have direct connections to leading IT organizations in the best companies aroundthe globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunitieswill help you take your career exactly where you want to go. We work with 95 of the Fortune 100™companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your careertoday.

**AboutKelly Services** **®**


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.



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